At a Glance
- Tasks: Manage day-to-day security operations across the c2c rail network.
- Company: Join a leading rail security team in Essex and East London.
- Benefits: Competitive salary, travel support, and a supportive management team.
- Other info: Enjoy autonomy with the backing of an experienced team.
- Why this job: Take ownership of a significant operation and make a real impact.
- Qualifications: Experience in rail security management and strong people skills required.
The predicted salary is between 55000 - 55000 £ per year.
Rail Security Operations Manager
Location: Essex / East London – c2c Network Salary: £50,000 – £55,000 per annum Contract: Permanent Hours: Monday to Friday, 9:00am – 5:00pm Benefits: Train pass / travel support
The Role
We're looking for an experienced Rail Security Operations Manager to take responsibility for the day-to-day security operation across the c2c network.
This is a key role within the operation, managing security officers and supervisors across a number of stations and locations throughout Essex and East London, including Basildon, Barking and the surrounding areas.
We're looking for someone who understands the reality of working within a busy rail environment — someone who can manage people, deal with issues quickly, maintain standards and build strong relationships with both the client and the teams on the ground.
You'll be the person making sure everything is running as it should.
That means keeping staffing levels on track, dealing with absence and cover, visiting sites, supporting officers and supervisors, managing incidents and making sure the client receives the level of service expected.
It's a role that suits someone who likes being hands-on and visible, rather than simply managing things from behind a desk.
What will you be responsible for?
- Managing the day-to-day security operation across the c2c network.
- Managing and supporting security officers and supervisors across multiple locations.
- Making sure sites are fully staffed and dealing with any absence or cover requirements.
- Managing rotas, attendance, performance and welfare.
- Carrying out regular visits across the network and maintaining a strong presence on site.
- Dealing with incidents, operational issues and escalations as they arise.
- Supporting investigations and ensuring incidents are properly reported and followed up.
- Working closely with the Transport Director and client contacts.
- Making sure officers understand their responsibilities and follow the correct procedures.
- Maintaining high standards of conduct, appearance, professionalism and customer service.
- Supporting training, briefings, toolbox talks and the ongoing development of the team.
- Building good working relationships with station teams, supervisors, officers and client stakeholders.
- Stepping in and taking ownership when something needs dealing with.
What we're looking for
The most important thing is relevant rail or transport security experience.
We're not looking for someone who has simply worked in a generic security management role.
You should have a good understanding of working within a live rail, train or public transport environment and ideally have experience managing security teams across multiple sites.
You should have
- Previous experience in an Operations Manager, Contract Manager, Area Manager, Security Manager or Senior Security position.
- Strong experience managing security officers and/or supervisors.
- Previous rail, transport, train network or public transport experience – essential.
- Experience managing staffing, rotas, attendance and performance.
- Good knowledge of operational procedures, compliance and incident management.
- Confidence dealing with clients, escalations and day-to-day operational challenges.
- Strong communication and people-management skills.
- A professional, approachable and practical management style.
- The ability and willingness to travel across the c2c network.
- A valid SIA licence is preferred and ideally required.
Why join?
This is a permanent opportunity to take ownership of a significant rail security operation, with the opportunity to work closely with senior management and make a real impact on the service being delivered across the network.
You'll have plenty of autonomy in the role, but you'll also have the support of an experienced management team around you.
If you're already working within rail or transport security and are looking for a role where you can take the lead operationally, we'd like to hear from you.
Apply now and we'll be in touch to discuss the role in more detail
Rail Security Operations Manager in London employer: Wynex People Ltd
As a Rail Security Operations Manager with us, you'll be part of a dynamic team dedicated to ensuring safety across the c2c network in Essex and East London. We offer a supportive work culture that values hands-on leadership and provides opportunities for professional growth, alongside benefits like travel support. Join us to make a meaningful impact while enjoying a fulfilling career in a vital sector.
StudySmarter Expert Advice🤫
We think this is how you could land Rail Security Operations Manager in London
✨Join Security Community Events
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Wynex People Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Wynex People Ltd
Don’t forget to apply for the Rail Security Operations Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Wynex People Ltd.
We think you need these skills to ace Rail Security Operations Manager in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Wynex People Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Wynex People Ltd.
How to prepare for a job interview at Wynex People Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Wynex People Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Wynex People Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Wynex People Ltd.
