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- Tasks: Greet guests, take orders, and ensure a fantastic dining experience.
- Company: Join a vibrant hospitality team dedicated to exceptional service.
- Benefits: Enjoy flexible hours, competitive pay, and a fun work environment.
- Other info: Weekend availability is a must; teamwork and independence are key!
- Why this job: Perfect for those who love food, people, and creating memorable moments.
- Qualifications: Experience in hospitality and strong communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Greet guest and usher them to their tables and seats
Recommend menu to guest and take their orders accurately
Check and ensure food delivered to guest is correct and prompt
Ensure utensils and tables are clean and setup properly
Process bills and manage cash or card transactions
Address guest enquiries and complaints politely and efficiently
Requirements
Relevant experience working in Hotel / in F&B industry
Excellent interpersonal and communication skills
Able to react and respond to customer needs promptly
Able to work on weekends or public holiday
Able to multi task and work independently and in a team
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Senior Captain/Waiter Supervisor employer: WYNDHAM SINGAPORE HOTEL
Contact Detail:
WYNDHAM SINGAPORE HOTEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Captain/Waiter Supervisor
✨Tip Number 1
Familiarise yourself with our menu and any special offerings we have. Being knowledgeable about the dishes will not only impress your interviewers but also show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. This will help you articulate your thoughts clearly and demonstrate your excellent interpersonal skills during the interview.
✨Tip Number 3
Prepare examples of how you've handled customer complaints or difficult situations in the past. This will showcase your ability to react promptly and efficiently, which is crucial for the Senior Captain/Waiter Supervisor role.
✨Tip Number 4
Show your flexibility and willingness to work weekends or public holidays by mentioning your availability during the interview. This can set you apart from other candidates who may not be as open to working during peak times.
We think you need these skills to ace Senior Captain/Waiter Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality or food and beverage industry. Emphasise your roles in customer service, team leadership, and any supervisory positions you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and ability to handle customer enquiries and complaints. Mention specific examples of how you've successfully managed guest experiences in the past.
Highlight Key Skills: In your application, clearly outline your excellent communication skills and ability to multitask. Provide examples of situations where you’ve had to react promptly to customer needs, especially during busy periods.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at WYNDHAM SINGAPORE HOTEL
✨Showcase Your Experience
Be prepared to discuss your relevant experience in the hotel or F&B industry. Highlight specific situations where you successfully managed guest interactions or resolved complaints, as this will demonstrate your capability for the role.
✨Demonstrate Interpersonal Skills
Since excellent communication is key, practice how you would greet guests and handle their enquiries. Role-playing common scenarios can help you convey warmth and professionalism during the interview.
✨Emphasise Teamwork and Independence
Share examples of how you've effectively worked both independently and as part of a team. This will show that you can adapt to different working styles and contribute positively to the team dynamic.
✨Prepare for Situational Questions
Anticipate questions about how you would handle busy periods or difficult customers. Think of specific instances from your past experience that illustrate your ability to multitask and respond promptly to customer needs.