At a Glance
- Tasks: Lead daily operations and inspire a high-performing team at Coleman's.
- Company: Join the vibrant team at Wyndham Singapore Hotel's contemporary bistro.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced environment with a focus on exceptional service and teamwork.
- Why this job: Make a real impact on guest experiences in a stylish setting.
- Qualifications: 3+ years of management experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Coleman's at Wyndham Singapore Hotel is a contemporary bistro and lounge where exceptional hospitality meets curated dining experiences.
From premium wines and handcrafted cocktails to elevated bites served in a sophisticated setting, Coleman's is the ideal destination for business meetings, after-work gatherings, and memorable social occasions.
We are looking for a dynamic and service-driven
Outlet Manager to lead our team and deliver an outstanding guest experience while driving operational excellence.
Key Responsibilities
- Lead the daily operations of Coleman's, ensuring seamless and efficient service.
- Inspire, coach, and develop a high-performing front-of-house team to consistently exceed guest expectations.
- Create a warm, welcoming atmosphere that reflects the standards of Wyndham Singapore.
- Maintain exceptional service quality and ensure every guest enjoys a memorable dining experience.
- Monitor sales performance and implement initiatives to maximise revenue and profitability.
- Oversee staffing, scheduling, manpower planning, and team performance.
- Ensure compliance with food safety, hygiene, health and safety, and hotel operating standards.
- Manage inventory, beverage control, stock ordering, and cost management.
- Work closely with the Culinary, Bar, Sales, and Hotel Operations teams to execute promotions, special events, and guest engagement initiatives.
- Address guest feedback professionally and resolve service issues promptly.
Requirements
- Minimum 3 years of management experience in a hotel, restaurant, bar, or upscale dining environment.
- Strong leadership skills with a passion for mentoring and developing teams.
- Excellent communication and interpersonal skills.
- A strong understanding of food and beverage operations, including wines, spirits, and cocktails, is an advantage.
- Customer-focused with excellent problem-solving and organisational abilities.
- Able to thrive in a fast-paced hospitality environment.
- Willing to work shifts, weekends, and public holidays.
If you have a passion for hospitality, a commitment to excellence, and the leadership skills to inspire a high-performing team, we invite you to join Coleman's at Wyndham Singapore Hotel.
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Outlet Manager in Penarth employer: WYNDHAM SINGAPORE HOTEL
As a Telephone Operator at our esteemed hotel, you will be part of a dynamic team that values exceptional customer service and effective communication. Our supportive work culture fosters employee growth through ongoing training and development opportunities, ensuring you thrive in your role while enjoying the unique advantages of working in a vibrant hospitality environment. Join us to make meaningful connections with guests and colleagues alike, all while contributing to an unforgettable guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Outlet Manager in Penarth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WYNDHAM SINGAPORE HOTEL. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WYNDHAM SINGAPORE HOTEL
Don't be shy about reaching out to WYNDHAM SINGAPORE HOTEL directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Outlet Manager in Penarth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WYNDHAM SINGAPORE HOTEL and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WYNDHAM SINGAPORE HOTEL
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
