At a Glance
- Tasks: Manage guest inquiries and ensure smooth communication across departments.
- Company: Wyndham Singapore Hotel, a leading name in hospitality.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Familiarity with emergency procedures is a plus.
- Why this job: Join a vibrant team and enhance your customer service skills in a dynamic environment.
- Qualifications: Strong customer service skills and experience in a hotel setting.
The predicted salary is between 20000 - 25000 £ per year.
WYNDHAM SINGAPORE HOTEL in Penarth is seeking a Telephone Operator responsible for managing guest inquiries and call transfers. You'll handle calls tactfully and ensure efficient communication across departments.
The ideal candidate has strong customer service skills, problem-solving abilities, and relevant experience in a hotel environment. This role requires familiarity with fire and emergency procedures.
We think you need these skills to ace Hospitality Call Center Specialist in Penarth
Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Adaptability
Customer Service
Time Management
