Provide personalized service to guests and handle their request promptly to ensure seamless stay experience
Handle cashiering duties and check cash float carefully
Answer incoming and outgoing calls in professional manner
Promote upselling program
Attend to guest enquiries for transportations, directions, restaurant reservations and more
Requirements
Relevant experience in Front Office
Excellent interpersonal and communication skills
Able to work in a team and/or independently
Able to work shifts and/or weekends and public holiday
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Front Desk Officer / Executive in Penarth employer: WYNDHAM SINGAPORE HOTEL
As a Telephone Operator at our esteemed hotel, you will be part of a dynamic team that values exceptional customer service and effective communication. Our supportive work culture fosters employee growth through ongoing training and development opportunities, ensuring you thrive in your role while enjoying the unique advantages of working in a vibrant hospitality environment. Join us to make meaningful connections with guests and colleagues alike, all while contributing to an unforgettable guest experience.