At a Glance
- Tasks: Lead the hotel's commercial strategy, driving revenue growth and maximising profitability.
- Company: Join a dynamic hotel team focused on innovation and excellence.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Exciting opportunities for growth and collaboration with a passionate team.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: 3-5 years in hotel sales or revenue management; strong analytical and negotiation skills.
The predicted salary is between 45000 - 55000 £ per year.
Summary
The Sales & Revenue Manager is responsible for leading the commercial strategy of the hotel, driving revenue growth, maximizing profitability, and increasing market share across all revenue streams.
This role combines strategic sales leadership with revenue management expertise to optimize pricing, distribution, occupancy, ADR, Rev PAR, and total hotel revenue.
Summary
The Sales & Revenue Manager is responsible for leading the commercial strategy of the hotel, driving revenue growth, maximizing profitability, and increasing market share across all revenue streams.
This role combines strategic sales leadership with revenue management expertise to optimize pricing, distribution, occupancy, ADR, Rev PAR, and total hotel revenue.
The incumbent will develop and execute integrated sales, marketing, and revenue strategies while fostering strong client relationships, identifying new business opportunities, and ensuring alignment between sales, marketing, reservations, and operations.
The Sales & Revenue Manager will be accountable for achieving or exceeding budgeted revenue targets, GOP, market share, guest satisfaction, and employee engagement objectives.
Key Responsibilities
- Commercial Strategy & Leadership
- Develop and implement comprehensive commercial strategies to achieve revenue, occupancy, ADR, Rev PAR, and market share targets.
- Identify and capitalize on market opportunities through detailed market analysis and competitive benchmarking.
- Collaborate closely with hotel leadership to align commercial initiatives with overall business objectives.
- Lead the annual commercial planning process, including budgeting, forecasting, and business planning.
- Drive a culture of revenue generation and commercial awareness throughout the hotel.
- Revenue Management
- Develop and execute effective revenue management strategies to optimize room revenue and profitability.
- Analyze booking pace, forecast trends, market segmentation, competitor activity, and demand patterns.
- Utilize revenue management systems and business intelligence tools to make data-driven pricing decisions.
- Monitor inventory controls, room availability, restrictions, and dynamic pricing strategies.
- Review and optimize distribution channel performance, including direct channels, OTAs, GDS, wholesalers, and corporate agreements.
- Work closely with brand and distribution teams to identify commercial opportunities and maximize revenue contribution.
- Ensure rates, packages, and promotions are accurately maintained across all distribution channels.
- Sales & Business Development
- Lead, mentor, and motivate the sales team to achieve and exceed individual and team objectives.
- Develop new business opportunities across corporate, leisure, MICE, government, airline, and group segments.
- Build and maintain strong relationships with key clients, travel partners, and industry stakeholders.
- Conduct regular sales calls, site inspections, networking events, and client meetings.
- Negotiate contracts and commercial agreements to maximize revenue opportunities.
- Represent the hotel at trade shows, exhibitions, industry events, and sales missions.
- Marketing & E-Commerce
- Collaborate with marketing teams to develop and execute integrated marketing campaigns.
- Support digital marketing, social media, public relations, and promotional initiatives.
- Monitor e-commerce performance and online reputation to maximize booking conversion.
- Ensure compliance with brand marketing and communication standards.
- Develop and promote attractive packages, promotions, and value-added offers to increase market competitiveness.
- Analytics, Reporting & Forecasting
• Monitor and analyze commercial performance metrics including
- ADR
- Rev PAR
- Occupancy
- RGI
- Market Share
- Total Revenue
- GOP
- Prepare weekly, monthly, and annual forecasting reports.
- Present performance reviews and strategic recommendations to hotel leadership.
- Use data insights to identify revenue opportunities and refine commercial strategies.
- Minimum 3–5 years of progressive leadership experience in hotel sales and/or revenue management.
- ideally Bachelor's degree in Business Administration, Hospitality Management, Marketing, Finance, or related field.
- Proven experience in a combined commercial, sales, or revenue leadership role within the hospitality industry.
- Strong understanding of hotel distribution, pricing strategy, forecasting, and market segmentation.
- Proficiency in Revenue Management Systems (i Dea S or similar).
- Proficiency in Opera Cloud, CRS systems, CRM platforms, and Microsoft Office Suite.
- Excellent presentation, negotiation, and stakeholder management skills.
- Proficiency in spoken and written English is required.
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Sales & Revenue Manager in Newcastle upon Tyne employer: Wyndham Hotels & Resorts EMEA
Wyndham Hotels & Resorts is an excellent employer, offering a dynamic work culture that values collaboration and innovation in the heart of London. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to contribute to a globally recognised brand in the hospitality industry, all while enjoying a supportive environment that encourages professional development and process improvement.
Contact Details:
Wyndham Hotels & Resorts EMEA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Revenue Manager in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wyndham Hotels & Resorts EMEA. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wyndham Hotels & Resorts EMEA
Don't be shy about reaching out to Wyndham Hotels & Resorts EMEA directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales & Revenue Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wyndham Hotels & Resorts EMEA and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wyndham Hotels & Resorts EMEA
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
