At a Glance
- Tasks: Lead and optimise hotel operations, ensuring exceptional guest experiences and team engagement.
- Company: Join a leading hotel brand focused on quality and guest satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to inspire a team and make a real impact in the hospitality industry.
- Why this job: Be at the forefront of a hotel opening and shape its success from day one.
- Qualifications: Proven leadership skills in hospitality and a passion for guest service.
The predicted salary is between 60000 - 80000 £ per year.
The General Manager (GM), in conjunction with the management team, will strategically lead all areas within the hotel. The GM is responsible for optimizing profitability, the guest experience, and overall hotel quality performance, team member engagement, market share, and ultimately return on owner investment.
The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast. Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand.
The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan.
Key Responsibilities
- The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy.
- The GM will inspire, coach, guide, and motivate their team and act as the leader for the property with respect to relationship management and development.
- He/she will lead by example, to inspire the team to ‘Do the Right Thing’.
- The GM is ultimately accountable for the achievement of all hotel KPI’s.
- Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE.
General Manager employer: Wyndham Hotels & Resorts EMEA
As a General Manager at our hotel, you will be part of a dynamic and supportive work culture that prioritises employee engagement and professional growth. We offer competitive benefits, including comprehensive training programmes and opportunities for career advancement, all within a vibrant location that enhances both personal and professional life. Join us to lead a passionate team dedicated to delivering exceptional guest experiences while optimising operational success.
Contact Details:
Wyndham Hotels & Resorts EMEA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that GM role.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've inspired and motivated teams in the past. We want to see how you can lead our hotel to success!
✨Tip Number 3
Research the company inside out! Understand our brand values and operational standards. This will help you tailor your approach and demonstrate that you're the perfect fit for our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team from the get-go.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that demonstrate your ability to lead by example.
Focus on Guest Experience:Since the role is all about optimising guest experience, don’t forget to mention any relevant experience you have in enhancing customer satisfaction. We love candidates who can show they understand the importance of putting guests first!
Be Strategic:We’re looking for someone who can think strategically, so make sure your application reflects that. Discuss how you've successfully implemented strategies in previous roles to achieve financial and operational goals.
Apply Through Our Website:Finally, remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Wyndham Hotels & Resorts EMEA
✨Know Your Hotel Inside Out
Before the interview, make sure you research the hotel thoroughly. Understand its brand values, target market, and recent news. This will help you tailor your answers to show how you can contribute to their specific goals and challenges.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss your approach to team management and how you inspire and motivate others. Use examples from your past experiences to illustrate how you've successfully led teams and achieved results.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as a guest complaint or a budget shortfall. Think through potential scenarios in advance and outline your thought process and decision-making strategies to demonstrate your problem-solving skills.
✨Highlight Your Financial Acumen
Since the role involves revenue optimisation and cost control, be ready to discuss your experience with budgeting and financial management. Bring examples of how you've successfully improved profitability in previous roles, and be prepared to talk numbers!
