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- Tasks: Provide top-notch admin support, manage online auctions, and assist with marketing efforts.
- Company: Join a dynamic team at Wyles Hardy & Co., known for its professional standards.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Perfect for those looking to grow in a fast-paced, collaborative setting.
- Why this job: Be part of exciting auction processes and enhance your organisational skills.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in Microsoft 365 required.
The predicted salary is between 28800 - 43200 £ per year.
Office Administrator / Business Support Officer
Purpose of the role
Provide high-quality administrative support to senior valuers and directors, including preparing valuation reports, compiling inventories, and supporting the set-up and delivery of timed online auction sales. Contribute to day-to-day office operations and assist with marketing and client communications.
Key responsibilities
- Valuation & auction support: Type, proofread and format inventories and valuation report appendices with a strong focus on accuracy and consistency. Assist in the end-to-end administration of timed online auctions (training provided): assist in creating lots, upload descriptions and images, manage bidder registrations and approvals, generate invoices and post-sale documentation, and provide on-the-day admin support where required. Maintain job files (digital and paper) so that all records, correspondence and evidence are complete.
- Marketing & communications: Draft, proof, schedule and publish social media posts (LinkedIn, X/Twitter, etc.) in line with brand tone; liaise with internal stakeholders for content. Prepare and distribute email marketing (e.g., Mailchimp) and track basic performance metrics. Help draft, proof and book print and digital advertisements, ensuring copy and artwork meet deadlines and specifications. Maintain contact lists/CRM entries for clients, bidders and suppliers; support client hospitality/engagement diaries and ad-hoc promotional events.
- Office administration: Act as a first point of contact: answer calls and emails, handle routine enquiries and triage to colleagues when appropriate. Provide diary and travel support for directors and senior valuers. Prepare documents, letters, presentations and basic spreadsheets to a professional standard (Microsoft 365). Maintain accurate electronic and paper filing systems and shared folders; uphold naming conventions and version control. Assist with maintaining the company’s domain registrations and related records (with support from IT/third parties). Help maintain personnel records (training logs, holidays and sickness), and keep the motor insurance database up to date for company vehicles.
- Compliance & professional standards: Uphold Wyles Hardy & Co.’s standards of professional conduct at all times and support compliance with RICS requirements and internal policies. Handle confidential information with discretion and comply with data protection (UK GDPR). Keep up to date with relevant online marketing tools and platforms; suggest improvements to processes and templates.
Key challenges
- Managing multiple deadlines and changing priorities.
- Working independently when required, while contributing effectively as part of a team.
- Remaining calm and accurate in a pressurised, time-sensitive auction environment.
Person specification
Essential
- Strong organisational skills with the ability to prioritise and multi-task.
- Excellent written and verbal communication; high standards of spelling, grammar and presentation.
- Advanced attention to detail and accuracy when typing and checking inventories / data.
- Proficiency with Microsoft 365 (Word, Excel, Outlook, PowerPoint) and confident using web-based platforms.
- Discretion, tact and professionalism; demonstrates integrity with clients and colleagues.
- Social media familiarity and basic email-marketing competence.
- Driving license / own car is essential due to the location
Desirable
- Experience in an auction, valuations, legal, property or professional services environment.
- Working knowledge of ATG-style auction platforms (training will be provided).
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Business Support Officer employer: Wyles Hardy & Co Ltd
Contact Detail:
Wyles Hardy & Co Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. We can help you prepare by providing common questions and tips on how to showcase your organisational skills and attention to detail.
✨Tip Number 3
Show off your skills! Bring along examples of your work, like reports or marketing materials you've created. This will give you an edge and demonstrate your proficiency with Microsoft 365 and other relevant tools.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience in administration, marketing, and client communications to show us you’re the perfect fit!
Show Off Your Attention to Detail: Since accuracy is key in this role, don’t forget to proofread your application. We want to see that you can spot errors and present information clearly, just like you would with valuation reports.
Be Yourself: Let your personality shine through in your application! We value professionalism, but we also appreciate a bit of character. Show us how you can contribute to our team culture while maintaining high standards.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Wyles Hardy & Co Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Support Officer inside out. Familiarise yourself with the key responsibilities like preparing valuation reports and managing online auctions. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Prepare examples from your past experiences where you've successfully managed multiple deadlines or maintained accuracy under pressure. This will demonstrate that you can handle the challenges of the role effectively.
✨Be Ready for Practical Questions
Expect practical questions related to Microsoft 365 and social media management. Brush up on your skills with Word, Excel, and email marketing tools like Mailchimp. You might be asked how you would draft a social media post or manage a client database, so be prepared to discuss your approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how they measure success in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s goals.