Main area Clinician Grade Band 6/7 Contract Permanent: A Band 6 developmental post may be offered, with the opportunity to progress to Band 7 upon successful completion of the required modules. Hours Full time - 37.5 hours per week (Shift pattern of rotational days and nights) Job ref 229-IC-8216177-B
Site Community Referral Hub, Single Point of Access Town Hereford Salary £39,959 - £56,515 per annum Salary period Yearly Closing 20/10/2026 23:59
Job overview
An exciting opportunity has arisen for an experienced and highly skilled clinician to join the Community Referral Hub (CRH) team as aBand 7 Senior Triage Clinician. This senior clinical role combines expert assessment, triage, decision-making and clinical leadership within a fast-paced service.
The CRH provides a centralised route into community services, supporting timely access to care and helping prevent avoidable deterioration, hospital attendance and admission. The post holder will undertake predominantly telephone-based clinical assessment and triage to identify risk, determine urgency and direct patients to the most appropriate care pathway.
Working autonomously, the Senior Triage Clinician will manage referrals for patients with a wide range of needs, including increasing acuity, complexity, frailty and multiple health and social care requirements. The role requires the ability to recognise deterioration and red flags, prioritise referrals effectively and elevate concerns where urgent or emergency intervention is required.
The post holder will contribute to the development of clinical pathways, triage processes and service standards, supporting clinical governance, quality improvement and evidence-based practice.
This role is ideally suited to aregistered Clinician/ Nurse or paramedic who is confident working remotely and motivated to support the delivery of an integrated, responsive and patient-centred Single Point of Access service.
Main duties of the job
Undertake comprehensive, predominantly telephone-based clinical triage and assessment of patients presenting with a wide range of acute, complex and changing health and care needs.
Work autonomously as a senior clinical decision-maker, using advanced clinical reasoning, professional judgement and evidence-based practice to determine clinical urgency, level of risk and the most appropriate course of action.
Analyse and interpret complex and, at times, incomplete or conflicting clinical information to formulate appropriate clinical decisions and management plans.
Recognise signs of acute deterioration, clinical red flags and safeguarding concerns, taking immediate and appropriate action where urgent or emergency intervention is required.
Support the management of patients with complex presentations, frailty, multimorbidity and escalating health and social care needs, recognising where coordinated multidisciplinary intervention is required.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT , George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust .
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: “ The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential. ”
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Detailed job description and main responsibilities
To view role requirements and role responsibilities in full, please view the Job description and person specification attached to this vacancy in the supporting documents.
Person specification
Education/ Qualifications
- Registered Nurse or Paramedic with a current professional registration
- Non-medical prescribing
- Significant post graduate training (i.e MSc in Palliative Care / Geriatric care) in a related subject or equivalent experience
Skills and Knowledge
- Advanced clinical assessment, triage and decision making skills
- Good and comprehensive awareness of community services and good networking ability
- Competence in using electronic patient record systems and good IT skills
- Able to undertake audit and write reports
Experience
- Significant post-registration experience within community nursing, urgent care, integrated care, or care coordination services.
- Demonstrates the ability to problem solve highly complex situations to include effective and sensitive handling of difficult information and situations
- Evidence of risk management skills and experience.
- Experience of working within urgent community response, admission avoidance, or discharge pathways.
- Experience of service improvement, audit, or quality improvement initiatives.
Service requirements
- Able to work flexible shifts including days, nights weekends, and bank holidays as required
- Able to work independently and exercise professional autonomy.
- Demonstrates the ability to work collaboratively within multidisciplinary teams
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Senior Triage Clinician in Hereford employer: Wye Valley
Wye Valley NHS Trust is an exceptional employer, offering a supportive work culture that prioritises employee development and training. Located in the picturesque town of Leominster, the Trust fosters a collaborative environment where Therapy Support Workers can thrive while making a meaningful impact on patient rehabilitation outcomes. With a commitment to professional growth and a focus on multidisciplinary teamwork, this role provides a rewarding opportunity for those passionate about healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Triage Clinician in Hereford
✨Join Medical Networks
Get involved in local and national medical associations, like the Royal College of Physicians. These networks can help you connect with mentors and colleagues who might know of openings, plus they're great for staying updated on the latest in medicine and clinical practices.
✨Attend Healthcare Conferences
Make it a habit to attend medical conferences and seminars. These events are fantastic for networking and often feature job boards where hospitals and clinics post their openings. Plus, it’s a good way to get your face recognised in the industry.
✨Leverage Your Medical School's Resources
Don’t forget to use your medical school’s career services! They usually have great connections with hospitals and clinics looking to fill full-time physician positions and can help you with mock interviews or networking events.
✨Apply Directly Through Hospital Websites
When you're ready to apply, make sure to check the careers section of hospital websites directly. Hospitals like Wye Valley often post their job openings there first, and applying directly can sometimes give you an edge over other applicants.
Some tips for your application 🫡
Show Off Your Credentials:When applying for a physician role, make sure to highlight your medical qualifications and any special certifications you have. We want to see your medical degree, residency training, and any additional certifications that set you apart, like specialised training in paediatrics or geriatrics. Don’t leave out those all-important letters after your name!
Tailor Your CV to Medicine:Your CV should reflect your experience and skills as a doctor. Be specific about your clinical rotations, medical practice, and any research work you've done – we love seeing quantifiable impacts, so mention how you've improved patient care or led successful treatment plans.
Craft a Personal Statement with Heart:In your cover letter, let us know why you chose medicine and what drives your passion for patient care. Personal stories about transformative experiences—like a memorable patient encounter or a moment that defined your career path—can really make you shine. Remember, we're looking for someone who genuinely cares about their patients!
Demonstrate Continuous Learning:In the medical field, showcasing your commitment to continuous learning is essential. Mention any recent courses, workshops, or conferences you’ve attended, and highlight your willingness to stay updated on medical advancements. This shows us that you’re not just a physician; you're a lifelong learner, ready to adapt and grow.
How to prepare for a job interview at Wye Valley
✨Get Clinical Knowledge Sharp
Brush up on your clinical knowledge, particularly in areas relevant to the role at Wye Valley. Expect questions about diagnosis, treatment plans, and patient management. Be ready to discuss case studies or even do some role-playing with hypothetical patient scenarios for a more practical assessment.
✨Know Your Procedures and Protocols
Familiarise yourself with the latest procedures and protocols that are specific to the field of medicine you’re applying to. Whether it’s surgical techniques or patient care protocols, being able to discuss these confidently can really set you apart in the interview at Wye Valley.
✨Show You're a Team Player
In the medical field, collaboration is key. Have examples ready that showcase your teamwork and communication skills. Talk about how you've worked with nurses, specialists, or other doctors in the past to provide the best care for your patients. This shows you're ready to integrate into the team at Wye Valley.
✨Stay Current with Medical Trends
Make sure you’re clued up on the latest medical trends, research, and innovations. Not only does this prepare you for technical questions, but it also shows your passion for the field. Be ready to discuss how these trends might affect your practice at Wye Valley.
