Main area Corporate Division Grade Band 3 Contract Permanent: 3 days flexible Hours Part time - 22.5 hours per week (To be negotiated.) Job ref 229-COR-8247975-A
Site Trust HQ, County Hospital Town Hereford Salary £25,760 - £27,476 pa pro rata Salary period Yearly Closing 03/11/2026 23:59
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Job overview
**Previous applicants need not apply**
The Programme and Project Support Officer (PBSO) is a unique role and an amazing opportunity for anyone wanting to understand the corporate, improvement and fundraising functions within the NHS. The PBSO is a crucial part of our team, offering dedicated support to a senior team, based in Trust HQ, delivering high quality services for the organisation and our public.
Main duties of the job
- Business administration, including diary management, minute taking, agenda setting, version control and action logs.
- Improvement administration, including marketing, bookings, queries, venue arrangements and faculty support.
- Fundraising administration, including inbox management, event support and donation capture and maintenance.
Working for our organisation
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.
Detailed job description and main responsibilities
Please refer to attached job description/personal specification to view the full range of duties and responsibilities
Person specification
Education & Qualifications
- 5 GCSEs incl Maths and English, or equivalent
- Business Administration Qualification at Level 3 (or equivalent) or willingness to undertake
- Quality, Service Improvement and Redesign Practitioner Programme or willingness to work towards
Experience
- Proven experience of working in an office/secretarial environment
- Able to take formal minutes of meetings
- Sound and demonstrable knowledge of administrative procedures including answering queries and progress chasing.
Skills & Abilities
- Excellent communication skills, capable of constructing clear information and instruction
- Ability to use Microsoft Office products eg Excel, Word, Powerpoint, Outlook, Teams, to a high standard to produce quality documentation
- Ability to work on own initiative, prioritise own workload, recognising tight deadlines, without direct supervision
Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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Programme and Business Support Officer (INTERNAL) in Hereford employer: Wye Valley
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