At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations for 12,000 patients.
- Company: Join Wye Valley Surgery, a well-established training practice with a supportive culture.
- Benefits: Enjoy free parking, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth in a reputable practice with a Good CQC rating.
- Why this job: Make a real difference in primary care while developing your leadership skills.
- Qualifications: Strong leadership and interpersonal skills; experience in managing teams is essential.
The predicted salary is between 37800 - 46200 £ per year.
Wye Valley Surgery is a well-established training practice looking for a highly enthusiastic and motivated Practice Manager with excellent leadership and interpersonal skills to join the team. You will be expected to lead and ensure the practice operates effectively to 12,000 patients. The successful candidate will be confident in managing staff and take overall responsibility for the day-to-day running of the practice with the support of the Partners and Administrative team.
Main duties of the job include:
- Provide strategic and operational leadership to ensure the smooth running of the practice.
- Lead the HR process, recruitment, checks, contracts, appraisal and performance.
- Manage staffing levels within target budgets and line manage the management team.
- Oversee staff induction and training, ensuring that all staff are adequately trained to fulfil their role.
- Support and mentor staff, both as individuals and as team members, and encourage teamwork.
- Oversee complaints and significant events.
- Lead on HR issues implementing effective systems for the resolution of disputes and grievances.
- Keep abreast of changes in employment legislation.
- Prepare payroll and pensions ensuring accurate reporting.
- Support the Partnership and keep them informed of developments in primary care and shape strategy.
- Maintain ongoing CQC compliance.
- Support the Patient Participation Group.
- Monitor operational performance and implement improvements where required.
- Co-ordinate intra-practice communications within the PCN.
- Act as the first point of contact for members of the PCN and other organisations for the delivery of PCN work, projects and schemes including the recruitment and retention of additional roles reimbursement scheme.
- Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.
- Monitor and scrutinise contractual and financial requirements for the PCN to protect the practice reputation and income.
Person Specification:
- Qualifications:
- Essential: Evidence of a commitment to continuing professional development.
- Desirable: Degree level certification, relevant management or finance qualification.
- Experience:
- Essential: Experience and success of communicating with and managing people; experience of working in teams; able to promote teamwork and employee satisfaction; excellent negotiating and conflict management skills; planning skills and ability to prioritise.
- Desirable: Management experience in the NHS or in practice management; experience of working with regulatory bodies and preparing for inspections.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name: Wye Valley Surgery
Address: Wycombe General Hospital, Queen Alexandra Road, High Wycombe, Buckinghamshire HP11 2TT, United Kingdom
Employer's website: https://www.wyevalleysurgery.co.uk
Practice Manager in High Wycombe employer: Wye Valley Surgery
Wye Valley Surgery offers a supportive working environment with a strong focus on ongoing training and development for its staff. The practice is dedicated to providing high-quality patient-centered care, fostering a friendly team ethos among its 45 members. This commitment to education and teamwork makes it an attractive employer for healthcare professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in High Wycombe
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Wye Valley Surgery.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Wye Valley Surgery.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Wye Valley Surgery, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Manager in High Wycombe
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Wye Valley Surgery.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Wye Valley Surgery.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Wye Valley Surgery. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Wye Valley Surgery. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Wye Valley Surgery
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Wye Valley Surgery’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
