Box Office Manager — Lead Ticketing & Guest Experience

Box Office Manager — Lead Ticketing & Guest Experience

Full-Time No working from home possible
Wycombe Swan Theatre

Box Office Manager | Trafalgar Theatre | Permanent

Located on Whitehall, Trafalgar’s flagship London venue is a spectacular Grade II listed building that reopened in 2021.

About this role

The Box Office Manager plays a central role in shaping the experience people have with Trafalgar Theatre, from first enquiry through to the moment they take their seat. The role leads the day‑to‑day running of the Box Office team, is the key contact for ticketing enquiries from client and resident producers, and works closely with Heads of Department across the venue to ensure a joined‑up, high‑quality experience.

About you

You are self‑motivated, professional and approachable, with a genuine passion for theatre and live entertainment. You are comfortable speaking with senior stakeholders as well as welcoming members of the public, bring a courteous, positive and can‑do attitude, and are commercially minded and proactive. You spot opportunities to improve profitability, turn insight into action, and work well both independently and as part of a team.

Key information

  • Position title: Box Office Manager
  • Location: Trafalgar Theatre
  • Contract: Permanent
  • Annual leave: 33 days per annum (inclusive of public holidays)
  • Salary: £47,500 per annum (also subject to SOLT/BECTU)
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Wycombe Swan Theatre

Contact Details:

Wycombe Swan Theatre Recruitment Team