ICT Support Technician

ICT Support Technician

High Wycombe Full-Time 22000 - 29000 £ / year (est.) No home office possible
WYCOMBE ABBEY

At a Glance

  • Tasks: Support the ICT Team and ensure smooth operation of tech systems at Wycombe Abbey.
  • Company: Join the prestigious Wycombe Abbey, a leading educational institution.
  • Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
  • Why this job: Make a difference in education by enhancing ICT support for staff and students.
  • Qualifications: Tech-savvy individuals with a passion for problem-solving and teamwork.
  • Other info: Enjoy a dynamic work environment with potential for career advancement.

The predicted salary is between 22000 - 29000 £ per year.

Wycombe Abbey seeks to appoint an ICT Support Technician to support the ICT Team in providing assistance to internal staff and to ensure the efficient operation of the ICT and Communications network throughout the School.

Contract: This is a full-time, permanent contract. The first six months will be a probationary period.

Hours of work: 37.5 hours per week, Monday to Friday, 52 weeks per year. The role may require working some Saturday mornings during Wycombe Abbey term time, for which time off in lieu will be given.

Salary: £25,500 - £32,250 per annum, depending on skills and experience.

Closing date: 7 September 2025.

Interviews: 16 September 2025.

How to Apply: Please see the job profile document for full information about this role. To apply, please complete an application form and submit this, together with a covering letter, to the Headmistress, Mrs J Duncan by selecting “Apply Now”. Should you have any questions then please do not hesitate to contact the HR Team on 01494 895575 or hr@wycombeabbey.com.

We reserve the right to appoint to this position before the closing date, should we receive a high volume of suitable early applications.

Wycombe Abbey is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be subject to an enhanced DBS check. It is an offence to apply for this role if you are barred from engaging in regulated activity with children.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore all applicants are required to declare: All unspent convictions and conditional cautions. All spent convictions and adult cautions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). Further information regarding filtered convictions, please refer to Filtering Guidance by the Ministry of Justice and Nacro Guidance.

We are an equal opportunities employer. Registered Charity No. 310638.

ICT Support Technician employer: WYCOMBE ABBEY

Wycombe Abbey is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As an ICT Support Technician, you will be part of a dedicated team within a prestigious educational institution, benefiting from competitive salary packages, opportunities for professional growth, and a commitment to safeguarding the welfare of children and young people. Located in a vibrant community, Wycombe Abbey fosters a collaborative environment where your contributions are valued and recognised.
WYCOMBE ABBEY

Contact Detail:

WYCOMBE ABBEY Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ICT Support Technician

Tip Number 1

Network like a pro! Reach out to current or former employees at Wycombe Abbey on LinkedIn. A friendly chat can give us insider info and might just put your name on the radar.

Tip Number 2

Prepare for the interview by researching common ICT support scenarios. We want to show that we can handle real-life tech issues, so practice explaining how we’d troubleshoot problems effectively.

Tip Number 3

Don’t underestimate the power of a follow-up! After applying, drop a quick email to the HR team expressing our enthusiasm for the role. It shows initiative and keeps us fresh in their minds.

Tip Number 4

Make sure our online presence is professional. Update our LinkedIn profile to reflect our skills and experiences relevant to the ICT Support Technician role. Let’s make it easy for them to see why we’re a great fit!

We think you need these skills to ace ICT Support Technician

ICT Support
Technical Troubleshooting
Network Management
Communication Skills
Customer Service
Problem-Solving Skills
Time Management
Team Collaboration
Attention to Detail
Adaptability
Knowledge of IT Systems
Safeguarding Awareness

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the ICT Support Technician role entails and how your skills align with the responsibilities outlined.

Tailor Your Covering Letter: When writing your covering letter, don’t just use a generic template. We love it when applicants personalise their letters to reflect their passion for the role and how their experience makes them a perfect fit for our team at Wycombe Abbey.

Showcase Relevant Experience: In your application form, highlight any relevant experience you have in ICT support or related fields. We’re looking for specific examples that demonstrate your problem-solving skills and ability to assist others effectively.

Apply Through Our Website: Make sure to submit your application through our website by selecting 'Apply Now'. This helps us keep everything organised and ensures your application gets to the right place quickly!

How to prepare for a job interview at WYCOMBE ABBEY

Know Your Tech

Brush up on your technical knowledge related to ICT support. Be ready to discuss common issues you might encounter and how you would resolve them. This shows that you're not just familiar with the theory but can apply it practically.

Understand the School's Environment

Research Wycombe Abbey and its ICT infrastructure. Familiarise yourself with their values and any recent news. This will help you tailor your answers and demonstrate your genuine interest in the role and the school.

Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like a staff member struggling with a tech issue. Think of examples from your past experiences or hypothetical scenarios to showcase your problem-solving skills.

Show Your Communication Skills

As an ICT Support Technician, you'll need to communicate effectively with non-technical staff. Practice explaining complex concepts in simple terms. This will highlight your ability to bridge the gap between technology and users.

ICT Support Technician
WYCOMBE ABBEY
Location: High Wycombe

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