Supporter Care Team Leader (Maternity Cover) in Oxford

Supporter Care Team Leader (Maternity Cover) in Oxford

Oxford Full-Time 31500 - 33500 £ / year (est.) No working from home possible
Wycliffe Bible Translators

At a Glance

  • Tasks: Lead a team to provide exceptional supporter care and manage donation processes.
  • Company: Wycliffe Bible Translators, dedicated to making the Bible accessible for everyone.
  • Benefits: Generous annual leave, competitive salary, and hybrid working options.
  • Other info: Flexible hours considered; great opportunity for personal and professional growth.
  • Why this job: Be a vital part of a mission that connects supporters to life-changing Bible translation work.
  • Qualifications: Experience in customer service and team leadership is essential.

The predicted salary is between 31500 - 33500 £ per year.

At Wycliffe Bible Translators, we are working toward a world where everyone can know Jesus through the Bible. As our Supporter Care Team Leader, you will sit at the very heart of this mission. You will act as the vital bridge between our faithful supporters and the life-changing work of Bible translation worldwide, ensuring that those who partner with us through prayer and generosity feel genuinely valued, celebrated, and deeply connected to the impact of their contribution.

Salary: £31,500-33,500 + benefits

Location: Hybrid, minimum of 2 days in the Oxford office.

Terms of appointment: Full-time (37.5 hours per week), part time hours (minimum 0.6 FTE) will be considered. 1 year fixed term contract (maternity cover)

Closing date: Monday 27 July at 9am

Interview date: Tuesday 4 August on our Oxford office (Please let us know if you're not available on this date)

Key responsibilities:

  • Lead the team to achieve its potential
  • Deliver consistently high levels of customer service/supporter care
  • Oversee timely donation processing and accurate record keeping

For more information, see our application pack.

Benefits include: 33 days' annual leave, including bank holidays

Supporter Care Team Leader (Maternity Cover) in Oxford employer: Wycliffe Bible Translators

Wycliffe Bible Translators is an exceptional employer dedicated to fostering a supportive and collaborative work environment where every team member plays a crucial role in our mission to make the Bible accessible to all. With generous benefits such as 33 days of annual leave and opportunities for professional growth, you will thrive in our hybrid working model based in Oxford, allowing for a balanced work-life dynamic while contributing to meaningful change in the world.

Wycliffe Bible Translators

Contact Details:

Wycliffe Bible Translators Recruitment Team

We think you need these skills to ace Supporter Care Team Leader (Maternity Cover) in Oxford

Leadership Skills
Customer Service
Team Management
Donation Processing
Record Keeping
Communication Skills
Empathy