At a Glance
- Tasks: Join our Front of House team as a Night Receptionist, handling guest check-ins and enquiries.
- Company: Wyboston Lakes is a family-owned business focused on creating a happy workplace for all employees.
- Benefits: Enjoy bonuses, discounts, free meals, parking, and a health cash plan.
- Why this job: Be part of a supportive team that values diversity and offers great perks.
- Qualifications: Excellent customer service skills and the ability to work nights are essential.
- Other info: We welcome applications from everyone, promoting an inclusive and equitable workplace.
The predicted salary is between 24000 - 36000 £ per year.
An excellent opportunity has arisen to join our fantastic Front of House team as a Night Receptionist.
You will be responsible for providing an excellent first and last impression as a Receptionist working during the night. You will check guests in and out, handle guest enquiries, answer telephones, setting meeting rooms, general housekeeping, action any administrative tasks and being responsible alongside the Nights team for the safety of the buildings and our guests during their stay.
What we’re looking for…
• Excellent customer service skills
• A good problem solver
• The ability to work under pressure
• Ability to work in a team or on your own
• Attention to detail
• To be able to work night shifts
Why join our team…
Now is a great time to start working at Wyboston Lakes! Being a family owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work. Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
• Bonus scheme for all
• Company discounts on a wide range of products including; food, drink, bedrooms, spa treatments and products, social events, golf usage and membership, gym membership, ride leisure
• Online benefit scheme which gives you discounts on over 200 brands and shops nationwide through our provider Perkbox
• Company sick pay
• Health cash plan
• Christmas and birthday rewards and recognition
• Long Service awards
• Free meals on duty
• Free parking
• Free company uniform
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer.
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Night Receptionist employer: Wyboston Lakes Resort
Contact Detail:
Wyboston Lakes Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Receptionist. Understanding the nuances of checking guests in and out, handling enquiries, and managing administrative tasks will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience. Since this role requires excellent customer service skills, think of examples from your past roles where you went above and beyond for a guest or resolved a difficult situation.
✨Tip Number 3
Prepare to discuss how you handle pressure. Working night shifts can be challenging, so be ready to share specific instances where you successfully managed stress or multitasked effectively in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm for working in a team. Even though the role may involve working independently at times, emphasising your ability to collaborate and support your colleagues will resonate well with the hiring team.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that required problem-solving skills. Emphasise your ability to work under pressure and attention to detail, as these are key for the Night Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've handled guest enquiries or worked effectively in a team, especially during challenging situations.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your customer service abilities, problem-solving skills, and experience working night shifts or in similar environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Night Receptionist role.
How to prepare for a job interview at Wyboston Lakes Resort
✨Showcase Your Customer Service Skills
As a Night Receptionist, excellent customer service is key. Prepare examples of how you've provided outstanding service in previous roles, especially during challenging situations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully solved problems under pressure. This will show your potential employer that you can handle the demands of the role effectively.
✨Highlight Attention to Detail
Attention to detail is crucial in this position. Bring up experiences where your meticulous nature has positively impacted your work, whether in administrative tasks or guest interactions.
✨Express Teamwork and Independence
The role requires both teamwork and the ability to work independently. Share examples of how you've thrived in both settings, emphasising your flexibility and adaptability.