Guest Reservations Specialist - Upsell & Service

Guest Reservations Specialist - Upsell & Service

Full-Time 24732 - 30228 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage guest bookings and ensure a seamless experience from enquiry to confirmation.
  • Company: Wyboston Lakes Resort, a family-owned business with a friendly atmosphere.
  • Benefits: Great perks, supportive team culture, and opportunities for personal growth.
  • Other info: Be part of a dynamic environment where teamwork is key.
  • Why this job: Join a welcoming team and enhance guests' experiences while developing your skills.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 24732 - 30228 £ per year.

Wyboston Lakes Resort - Reservations is seeking a Reservationist to join our Reservations Team.

You’ll oversee and be responsible for the smooth running of the bookings process, ensuring guests have a positive experience from enquiry to confirmation.

You’ll work closely with colleagues, upsell when appropriate, and contribute to a welcoming guest journey.

We offer a friendly, family-owned environment with great benefits and team-focused culture.

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Guest Reservations Specialist - Upsell & Service employer: Wyboston Lakes Resort - Reservations

Wyboston Lakes Resort is an exceptional employer, offering a friendly, family-owned environment where teamwork and collaboration thrive. As a Guest Reservations Specialist, you'll enjoy great benefits and ample opportunities for personal and professional growth, all while contributing to a welcoming guest journey in a beautiful location. Join us to be part of a dedicated team that values your contributions and fosters a positive work culture.

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Contact Details:

Wyboston Lakes Resort - Reservations Recruitment Team

We think you need these skills to ace Guest Reservations Specialist - Upsell & Service

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Customer Service
Team Collaboration