At a Glance
- Tasks: Ensure guests have a memorable spa experience and maintain a pristine environment.
- Company: Join the fabulous family-owned Y Spa team at Wyboston Lakes.
- Benefits: Enjoy flexible hours, team parties, discounts, and a free meal at work.
- Other info: Flexible shifts across evenings and weekends with opportunities for growth.
- Why this job: Be part of a friendly team and make guests smile every day.
- Qualifications: A positive attitude, great communication skills, and a love for teamwork.
The predicted salary is between 12 - 15 £ per hour.
An excellent opportunity has arisen to join our Fabulous Y Spa Team as a Spa Guest Services Assistant. You’ll be working closely with Drift Inn Guest Services and Bistro Team to ensure guests have a positive and memorable spa experience. The spa is open Monday to Sunday and team hours are earliest 8.30 am and latest 9.00 pm on a rota basis. The role is 18 hours a week mostly evenings and weekends, working flexibly on any day of the week over 4 days.
About this role… A Spa Guest Services Assistant is looking after every aspect of the guest journey at Y Spa; we are a volume business and can have 50 guests per session so organisation and attention to detail are key. This includes:
- Fully opening and closing the spa safely completing all legal paperwork
- Health and safety checks i.e. hourly walk round safety checks, pool safety and rescue and water chemistry, first on scene at accidents
- Linen management, ordering, counting, bringing clean in, removing soiled linen
- Cleaning and tidying the spa so it is always immaculate, floors, lockers, relax rooms, clearing tables and spa garden
- Hosting the guests in Sound Wave Lounge and Hydromassage and Mind body space
- Deep cleaning on close up
- Liaising with the Duty Manager in the Drift Inn with any challenges
What we’re looking for… A smile! Someone who is a people person and team player. A natural communicator, someone who wants to be helpful. Flexibility to work on a rota basis across seven days a week. Accountable and organised.
Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work. Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
- Christmas Day and Boxing Day Off
- 3 Team Member Parties a year- Spring, Summer and Winter
- Apprenticeships - the opportunity to learn and earn at the same time
- Team Member Discount on golf, food, drink, bedrooms
- Team Member Referral Scheme worth £300
- Free Meal Whilst at Work
- Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
- Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer.
Spa Assistant employer: Wyboston Lakes Resort - Drift Inn - Spa
Wyboston Lakes Resort offers a vibrant and supportive work environment where employees are encouraged to grow and thrive. As a Spa Guest Experience Host, you will be part of a dedicated team that prioritises guest satisfaction while enjoying flexible working hours primarily during evenings and weekends. With a focus on employee development and a commitment to creating memorable experiences for guests, this role provides a unique opportunity to contribute to a renowned spa destination.
Contact Details:
Wyboston Lakes Resort - Drift Inn - Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Wyboston Lakes Resort - Drift Inn - Spa and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Wyboston Lakes Resort - Drift Inn - Spa that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Wyboston Lakes Resort - Drift Inn - Spa.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Wyboston Lakes Resort - Drift Inn - Spa get a sense of who you are beyond your experience!
How to prepare for a job interview at Wyboston Lakes Resort - Drift Inn - Spa
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Wyboston Lakes Resort - Drift Inn - Spa and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
