At a Glance
- Tasks: Provide top-notch customer service and create memorable experiences for guests.
- Company: Join the friendly team at Drift Inn, a family-owned business.
- Benefits: Enjoy festive time off, team parties, discounts, and flexible working options.
- Other info: Opportunities for apprenticeships and career growth in a supportive environment.
- Why this job: Be the face of hospitality and make a real difference in guests' experiences.
- Qualifications: Great communication skills and a friendly, proactive attitude.
The predicted salary is between 20800 - 25000 £ per year.
Responsibilities
- Look after guests and provide excellent customer service
- Check guests in and out and answer any queries
- Serve as the face of the Drift Inn and help guests have a positive and memorable experience
- Perform Duty Manager shifts when required
Qualifications
- Excellent communication skills with both customers and team members
- Natural urge to be helpful and genuinely friendly
- Ability to work in a fast‑paced environment
- Flexibility to work on a rota basis across seven days a week
- Embrace the Wyboston culture
- People‑person, proactive and smile ready
Benefits
- Christmas Day and Boxing Day off
- Three team member parties a year (Spring, Summer, and Winter)
- Apprenticeships – the opportunity to learn and earn at the same time
- Team member discount on golf, food, drink, and bedrooms
- Team member referral scheme worth £300
- Free meal whilst at work
- Access to Perkbox offering discounts on over 200 brands and shops nationwide (supermarkets, cinema, days out, and more)
- Flexible working options
- Christmas Santa lunch, Christmas presents, and Christmas party
Being a family owned business, our people are what make Wyboston Lakes, and we want to ensure all our teams are happy at work.
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Guest Services employer: Wyboston Lakes Ltd
At Wyboston Lakes, we pride ourselves on being a family-owned business that values our team members as the heart of our operation. With a vibrant work culture that promotes flexibility and camaraderie, employees enjoy unique benefits such as festive celebrations, team member discounts, and opportunities for personal growth through apprenticeships. Join us in creating memorable experiences for our guests while thriving in a supportive environment that prioritises your happiness and well-being.
We think you need these skills to ace Guest Services
Communication Skills
Adaptability
Attention to Detail
Teamwork
Problem-Solving Skills
Time Management
Customer Service
