At a Glance
- Tasks: Lead and support our events team to deliver unforgettable experiences.
- Company: Join a family-owned business that values its people and culture.
- Benefits: Enjoy perks like free meals, discounts, and festive team parties.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team where your passion for service shines.
- Qualifications: Strong communication skills and a knack for inspiring others.
About this Role…
An excellent opportunity has arisen to join our fantastic events team as Events Supervisor, working 40 hours over 5 days (any 5/7). The role is responsible for the successful execution of events and services across the venue and is responsible for maintaining high service standards set by management, supporting team delivery on the floor, and ensuring consistent guest satisfaction.
What we\u2019re looking for …
- A hands-on approach with a genuine passion for delivering outstanding customer service.
- A natural ability to upsell and inspire others to do the same.
- Strong communication skills, with the ability to engage effectively with guests, colleagues, and other departments.
- Support junior team members across service areas.
- Work under the direction of the Assistant Event Manager to deploy team members as needed.
- Assist with training of new staff in day-to-day operations and expectations.
- Lead small teams during specific events or services, ensuring smooth execution and high standards.
- Quick thinking and problem-solving skills in a fast-paced environment.
- Strong organisational skills with the ability to meet deadlines and prioritise tasks.
- The confidence and capability to run the venue as Duty Manager when required, ensuring operational oversight, guest satisfaction, and staff coordination during these shifts.
- Flexibility to work across a 7-day rota, including evenings and weekends.
Why join our team…
Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.
Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
- Christmas Day and Boxing Day Off
- 3 Team Member Parties a year- Spring, Summer and Winter
- Apprenticeships - the opportunity to learn and earn at the same time
- Team Member Discount on golf, food, drink, bedrooms
- Team Member Referral Scheme worth £300
- Free Meal Whilst at Work
- Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
- Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer.
Event Team Supervisor employer: Wyboston Lakes Ltd
At Wyboston Lakes, we pride ourselves on being a family-owned business that values our team members as the heart of our operation. With a vibrant work culture that promotes flexibility and camaraderie, employees enjoy unique benefits such as festive celebrations, team member discounts, and opportunities for personal growth through apprenticeships. Join us in creating memorable experiences for our guests while thriving in a supportive environment that prioritises your happiness and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Event Team Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wyboston Lakes Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wyboston Lakes Ltd
Don't be shy about reaching out to Wyboston Lakes Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Team Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wyboston Lakes Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wyboston Lakes Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
