At a Glance
- Tasks: Welcome guests and provide excellent customer service in a fun hotel environment.
- Company: Join the UK's leading hospitality business, Whitbread, at Zip by Premier Inn.
- Benefits: Earn up to £12.56 per hour with discounts on meals and hotel stays.
- Other info: Enjoy a complimentary breakfast for 2 when you join our team!
- Why this job: Immediate start with no experience needed and clear career progression opportunities.
- Qualifications: A passion for customer service and a friendly personality.
Come and be a multi-skilled Receptionist at Zip by Premier Inn in Cardiff. As the friendly face of our hotel, use your fun personality to welcome guests and your customer service skills to help them rest easy from the moment they check in – be it making a cocktail, a meal or a bedroom.
Immediate start, no experience needed.
Pay Rate: Up to £12.56 per hour
Contract Type: Permanent – we don’t do zero hours contracts!
Hours: 12 hours per week across 2 days – evenings and weekends included
Location: Zip by Premier Inn Cardiff, Ipswich Road, Cardiff, South Wales, CF23 9AQ
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Zip by Premier Inn Cardiff as a multi-skilled Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
ZIP Team Member in Cardiff employer: www.whitbreadcareers.com - jobboard
At Zip by Premier Inn in Cardiff, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in your role as a multi-skilled Receptionist while enjoying fantastic benefits like discounts on accommodation and meals, a company pension, and even complimentary breakfasts. Join us and be part of a leading hospitality business where your contributions are recognised and rewarded.
Contact Detail:
www.whitbreadcareers.com - jobboard Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ZIP Team Member in Cardiff
✨Tip Number 1
Get to know the hotel! Before your interview, check out Zip by Premier Inn online. Familiarise yourself with their services and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest requests or complaints. Role-play with a friend to boost your confidence and show that you’re ready to tackle any situation.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable for your interview. A friendly smile and a professional appearance can go a long way in the hospitality industry.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you’re keen on joining the team at Zip by Premier Inn!
We think you need these skills to ace ZIP Team Member in Cardiff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests with a smile.
Highlight Customer Service Skills:Make sure to emphasise any customer service experience you have, even if it’s informal. We love seeing how you can make guests feel at home, so share those stories!
Keep It Simple and Clear:We appreciate straightforward applications. Use clear language and avoid jargon. This helps us understand your skills and experiences without any confusion.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at www.whitbreadcareers.com - jobboard
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice a warm greeting and be ready to share a little about yourself to connect with the interviewer.
✨Know the Company
Do a bit of homework on Zip by Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and can align with their mission.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond to help someone, even if it’s from past experiences outside of work. This will demonstrate your commitment to providing excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
