At a Glance
- Tasks: Lead the hotel team, assist guests, and ensure smooth operations during your shift.
- Company: Join Premier Inn, the UK's largest hotel brand with a people-first culture.
- Benefits: Enjoy a permanent contract, competitive pay, and discounts on travel and shopping.
- Other info: Dynamic environment with clear career progression to Hotel Manager.
- Why this job: Gain hands-on experience in hotel management and develop your leadership skills.
- Qualifications: No hotel experience needed; just bring your leadership skills from any customer-facing role.
The predicted salary is between 13.86 - 13.86 £ per hour.
This isn’t a desk job. You’ll spend your shift helping guests, leading your team and keeping the hotel running smoothly. One moment you might be helping reception with a guest query. The next, you could be supporting housekeeping, checking rooms, helping during a busy breakfast service or briefing the team before the next rush. If you enjoy leading from the front, solving problems and making things happen, this could be your next step. And if you’d like to become a Hotel Manager one day, this is a brilliant place to start.
Pay, hours and location
- Pay: Up to £13.86 per hour
- Contract: Permanent – we don’t do zero-hours contracts.
- Hours: 40 guaranteed hours per week.
- Location: Manchester (West Didsbury) Premier Inn, Christies Field Office Park Derwent Avenue, Chorlton cum Hardy, Manchester, M21 7QS
- Shifts: Includes evenings, weekends and busy guest periods.
What you’ll do
As Duty Manager, you’ll help lead the hotel during your shift. You’ll work across reception, housekeeping and the restaurant to make sure our guests have a great stay and your team has everything they need. You’ll:
- Lead shifts across the hotel and deliver clear pre-shift briefings
- Support and coach team members throughout the day
- Help guests with questions and sort out problems
- Jump in to support different teams, from reception to the restaurant
- Spot issues early and put them right
- Help keep guests safe and the hotel running the way it should
- Work closely with the Hotel Manager and wider leadership team
This isn’t a role where you stand back and supervise. You’ll be out on the floor, helping your team wherever you’re needed.
You don’t need hotel experience. Some of our best Duty Managers joined us from retail, supermarkets, restaurants, pubs, leisure, healthcare and customer service. If you’ve led people before, we can teach you the hotel. You may have worked as a:
- Team Leader
- Supervisor
- Shift Manager
- Assistant Manager
Any role where you’ve been responsible for leading people in a busy customer-facing environment would suit us. What matters most is that you’re confident making decisions, enjoy helping people and stay calm when things get busy.
Why join Premier Inn?
We’re proud to be the UK’s biggest hotel brand, but it’s our people that make the difference. As a Duty Manager, you’ll learn how an entire hotel operates – not just one department. You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role. If you’re ambitious, we’ll help you keep moving.
What you’ll get
- Permanent contract with guaranteed hours
- Full training and support from day one
- A clear career path with real opportunities to progress
- Whitbread Benefits Card – up to 60% off Premier Inn rooms
- Company pension and Save As You Earn scheme
- Discounts on shopping, travel, cinema, supermarkets and more
Is this role right for you?
If you:
- Like being busy and working with people
- Enjoy leading by example
- Stay calm under pressure
- Take ownership instead of waiting to be asked
- Want a role where every day is different…
…then we’d love to hear from you.
Hotel - Duty Manager in Manchester employer: www.whitbreadcareers.com - jobboard
At The Hobbs Boat Whitbread Inns, we pride ourselves on being an excellent employer by fostering a vibrant and supportive work culture where creativity thrives. Our Grill Chef role not only offers competitive pay and benefits such as training support and discounts but also provides opportunities for personal and professional growth in a lively kitchen environment. Join us in Lympsham, where your culinary skills can shine while being part of a dedicated team that values your contributions.
Contact Details:
www.whitbreadcareers.com - jobboard Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel - Duty Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like www.whitbreadcareers.com - jobboard. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to www.whitbreadcareers.com - jobboard
Don't be shy about reaching out to www.whitbreadcareers.com - jobboard directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel - Duty Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about www.whitbreadcareers.com - jobboard and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at www.whitbreadcareers.com - jobboard
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
