Hotel Duty Manager - Lead Top Team & Guest Experience in Cardiff

Hotel Duty Manager - Lead Top Team & Guest Experience in Cardiff

Cardiff Full-Time 22000 - 24000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure smooth hotel operations and exceptional guest experiences.
  • Company: Join the dynamic team at Premier Inn, a leader in hospitality.
  • Benefits: Earn up to £13.86 per hour, enjoy discounts, and access career growth opportunities.
  • Other info: Fixed-term contract with a supportive team environment.
  • Why this job: Make a difference in guest experiences while developing your leadership skills.
  • Qualifications: Previous experience in retail or similar roles is preferred.

The predicted salary is between 22000 - 24000 € per year.

Premier Inn is looking for a Duty Manager at ZIP by Premier Inn Cardiff. You will leverage your leadership skills in managing a team to ensure excellent hotel operations, uphold health and safety standards, and deliver outstanding customer service.

Ideal candidates will have prior experience in retail or similar fields. This position offers a fixed-term contract with a pay rate of up to £13.86 per hour for 32 hours a week, and extensive benefits including discounts and a career growth path.

Hotel Duty Manager - Lead Top Team & Guest Experience in Cardiff employer: www.whitbreadcareers.com - jobboard

Premier Inn is an excellent employer that prioritises employee development and offers a vibrant work culture focused on teamwork and guest satisfaction. Located in Cardiff, the role of Duty Manager not only provides competitive pay and extensive benefits, including discounts, but also presents unique opportunities for career advancement within a leading hotel group known for its commitment to excellence in hospitality.

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Contact Detail:

www.whitbreadcareers.com - jobboard Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Duty Manager - Lead Top Team & Guest Experience in Cardiff

Tip Number 1

Get to know the company culture before your interview. Check out Premier Inn's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your leadership stories! Think of specific examples where you've successfully managed a team or resolved a customer issue. We want to hear how you can bring those skills to the Duty Manager role at ZIP by Premier Inn.

Tip Number 3

Dress the part for your interview. First impressions matter, especially in hospitality. Show up looking sharp and professional to reflect the high standards of service that Premier Inn is known for.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Hotel Duty Manager - Lead Top Team & Guest Experience in Cardiff

Leadership Skills
Team Management
Customer Service
Health and Safety Standards
Operational Management
Retail Experience
Communication Skills

Some tips for your application 🫡

Show Off Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've managed teams before and what strategies you used to ensure excellent operations and customer service.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role at Premier Inn. We love seeing candidates who put in the effort!

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for the role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at www.whitbreadcareers.com - jobboard

Know Your Hotel Operations

Familiarise yourself with the day-to-day operations of a hotel, especially in a duty manager role. Understand how to manage a team effectively and ensure smooth operations, as this will show your potential employer that you’re ready to hit the ground running.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlighting your leadership style and how it aligns with delivering excellent customer service will make you stand out.

Understand Health and Safety Standards

Brush up on health and safety regulations relevant to the hospitality industry. Being able to discuss these confidently during your interview will demonstrate your commitment to maintaining a safe environment for both guests and staff.

Prepare Questions About Guest Experience

Think of insightful questions to ask about how Premier Inn prioritises guest experience. This shows your genuine interest in the role and helps you understand their expectations, making it easier for you to align your answers with their values.