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For Companies At a Glance
- Tasks: Deliver top-notch customer service while driving sales and managing stock.
- Company: Join a thriving Parts Department in Farnham with a high-performing team.
- Benefits: Competitive salary of £31,600, full-time hours, and career growth opportunities.
- Other info: Opportunity to work with a dynamic team and enhance your sales skills.
- Why this job: Be part of a fast-paced environment where your skills can shine and make a difference.
- Qualifications: Experience in customer service and a full UK driving licence required.
The predicted salary is between 31600 - 31600 £ per year.
We are currently recruiting for an experienced Parts Advisor to join a busy and successful Parts Department based in Farnham. Working as part of a high performing team, you will play a key role in delivering excellent customer service while driving sales and profitability. This is a fast‑paced, customer‑facing role where attention to detail, organisation and a proactive sales approach are essential. You will also be required to support deliveries when needed, so a full UK driving licence is essential.
What’s on Offer
- Location: Farnham
- Job Type: Full‑time, Permanent
- Salary: £31,600 per annum
Key Responsibilities
- Handle all incoming internal and external calls, taking full ownership of enquiries
- Process customer orders via trade counter, phone, email, and online platforms
- Proactively maximise sales through upselling and cross‑selling opportunities
- Build and maintain strong customer relationships to support repeat business
- Actively generate additional sales, particularly during quieter periods
- Monitor and maintain stock levels, placing orders where required
- Accurately complete all administration and invoicing processes
- Ensure stock accuracy by invoicing parts before dispatch
- Use catalogues and systems to correctly identify parts for customer requirements
- Maintain up‑to‑date price lists and product knowledge
- Adhere to company policies including credit control and payment procedures
- Operate a forklift truck safely (where applicable)
Parts Advisor in Surrey employer: www.sammons.co.uk
Contact Detail:
www.sammons.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Surrey
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Parts Advisor role. Highlight your customer service skills and any experience with upselling or managing stock levels.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team in Farnham.
We think you need these skills to ace Parts Advisor in Surrey
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous experience you have as a Parts Advisor or in a similar role. We want to see how your skills can help us deliver excellent customer service and drive sales.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the listing that you’ve handled before, so we know you’re the right fit for our team.
Be Proactive and Enthusiastic: We love candidates who show enthusiasm! In your application, express your proactive approach to sales and customer service. Let us know how you’ve gone above and beyond in past roles to maximise sales and build strong customer relationships.
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is key in this role, and we want to see that you can present a polished application. Remember, you can apply directly through our website!
How to prepare for a job interview at www.sammons.co.uk
✨Know Your Parts
Familiarise yourself with the types of parts relevant to the role. Brush up on your product knowledge and be ready to discuss how you would identify parts for customer requirements. This shows you're proactive and serious about the position.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this is crucial for the Parts Advisor role. Highlighting your ability to build strong customer relationships will impress the interviewers.
✨Sales Strategies
Be ready to talk about your experience with upselling and cross-selling. Have specific examples in mind where you successfully maximised sales opportunities. This demonstrates your proactive sales approach, which is key for driving profitability in the department.
✨Attention to Detail
Since accuracy is vital in processing orders and maintaining stock levels, prepare to discuss how you ensure attention to detail in your work. Share any systems or methods you use to stay organised and accurate, as this will resonate well with the fast-paced nature of the job.