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- Tasks: Support customers by managing de-registration and promoting tailored solutions.
- Company: Join a growing organisation focused on enhancing customer experience.
- Benefits: Enjoy enhanced holidays, professional development, and well-being support.
- Why this job: Perfect for those who love helping others without the pressure of cold sales.
- Qualifications: Strong communication skills and experience in a customer-focused environment required.
- Other info: Apply now and refer friends for a chance to earn up to £250!
The predicted salary is between 20320 - 25400 £ per year.
- Job Title: Sales Support Administrator
- Contract Type: Permanent
- Job Base: Office based
- Salary: £25400 per annum
- Reference: V-104941
- Contact Phone: 01252 727887
- Job Published: 11/07/2025 09:33
Job Description
We are currently recruiting on behalf of a growing organisation who are seeking a Sales Support Administrator to join their support team. This is an exciting opportunity for someone who enjoys speaking with customers and thrives on providing tailored solutions, without the pressure of cold sales. If you are passionate about service, retention, and making a difference in customer experience, this could be the role for you.
What’s on Offer?
- Job Type: Permanent
- Benefits: Enhanced holiday entitlement, supportive training and professional development, pension scheme, employee well-being support, on-site parking available
We are currently recruiting on behalf of a growing organisation who are seeking a Sales Support Administrator to join their support team. This is an exciting opportunity for someone who enjoys speaking with customers and thrives on providing tailored solutions, without the pressure of cold sales. If you are passionate about service, retention, and making a difference in customer experience, this could be the role for you.
What’s on Offer?
- Job Type: Permanent
- Salary: £25,400p/a
- Location: Farnham
- Benefits: Enhanced holiday entitlement, supportive training and professional development, pension scheme, employee well-being support, on-site parking available
Key Responsibilities:
- Manage the end-to-end de-registration process, ensuring all steps are completed accurately and efficiently
- Engage with customers wishing to cancel services, promoting key benefits and exploring suitable alternative solutions
- Identify opportunities to cross-sell additional products or services that align with customer needs
- Follow up on missing or incomplete information to support the swift progression of applications
- Proactively chase outstanding customer data to keep records up to date
- Maintain accurate digital records and handle departmental queries through the internal ticketing system
Skills, Experience, and Training Requirements:
- Excellent written communication and interpersonal abilities
- Confident and professional telephone manner, with strong verbal communication skills
- Proven experience in a fast-paced, customer-focused environment, ideally within a phone-based role
- Highly organised with effective time management and prioritisation skills
- Able to remain calm under pressure and manage competing demands
- Proficient in Microsoft Office, including Word, Excel, and Outlook
- Self-motivated and adaptable, comfortable working independently or under direction
- Results-oriented with a proactive and resilient mindset
How to Apply:
Apply now with your CV or contact our team to find out more!
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies. #J-18808-Ljbffr
Sales Support Administrator employer: www.sammons.co.uk
Contact Detail:
www.sammons.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage with customers more effectively and demonstrate your ability to provide tailored solutions.
✨Tip Number 2
Practice your verbal communication skills. Since this role involves a lot of customer interaction, being able to communicate clearly and confidently over the phone is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in a fast-paced environment. This will highlight your ability to prioritise and stay calm under pressure, which is essential for this role.
✨Tip Number 4
Research common customer service challenges and think about how you would handle them. Being prepared with solutions will demonstrate your proactive mindset and resilience, making you a strong candidate for the position.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise your communication skills and any experience you have with managing customer queries or data.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to provide tailored solutions. Mention specific examples of how you've successfully handled customer interactions in the past.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, such as excellent written communication, time management, and proficiency in Microsoft Office. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at www.sammons.co.uk
✨Showcase Your Customer Service Skills
As a Sales Support Administrator, your ability to engage with customers is crucial. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your passion for service and retention.
✨Familiarise Yourself with the Company
Research the organisation you're interviewing with. Understand their products, services, and customer base. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Demonstrate Organisational Skills
The role requires excellent time management and prioritisation skills. Be ready to discuss how you manage multiple tasks and deadlines effectively. You might even want to share specific tools or methods you use to stay organised.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to promote alternative solutions to customers or handle difficult situations. Practising these responses will help you feel more confident during the interview.
