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- Tasks: Diagnose and resolve technical issues with machinery, ensuring peak performance.
- Company: Join a dynamic team at a leading industrial service provider.
- Benefits: Earn ÂŁ16 - ÂŁ18 per hour with opportunities for growth and development.
- Other info: Enjoy a supportive work environment with all necessary tools provided.
- Why this job: Make a real impact by delivering excellent customer service and maintaining vital equipment.
- Qualifications: Mechanical aptitude and experience in Forklift Truck Engineering required.
The predicted salary is between 33280 - 37440 ÂŁ per year.
We are looking for experienced Industrial (Access) Field Service Engineers to join our service teams at the Farnham and Hemel Hempstead depots. The ideal candidate enjoys working independently, maintaining machinery at peak operating condition, and delivering excellent customer service. You should have strong mechanical aptitude, excellent problem-solving skills, and a commitment to outstanding customer service.
Key Responsibilities
- Investigate, diagnose and resolve customer reports of technical problems with equipment.
- Serve a wide variety of machines both on and off site.
- Work independently to troubleshoot and solve problems efficiently.
- Complete job cards accurately and within given timeframes.
- Complete paperwork, timesheets, and parts requests promptly.
- Deliver excellent customer service and maintain strong relationships with internal and external customers.
- Ensure compliance with relevant procedures when repairing and inspecting equipment.
- Ensure work/personal equipment complies with all safety standards.
- Present a professional image at all times.
- Take responsibility for the health and safety of self, colleagues, and customers in line with company policy.
- Ensure all personal tools are safe and legal to use.
No lifting equipment (including straps, trolley jacks, etc.) is required to be supplied by the engineer; all equipment is provided by the company.
Skills, Experience and Training Requirements
- Solid mechanical aptitude.
- Experience in Forklift Truck Engineering.
- Experience with materials handling equipment.
- Excellent verbal, written, and critical thinking skills.
- Proficient in Microsoft Office.
- Strong interpersonal, customer service and commercial awareness skills.
- Efficiency and ability to work without supervision.
- Positive, “can do” attitude.
- Team player.
Our Ideal Candidate
- Methodical, practical and highly organised in their work approach.
- Friendly, approachable and professional with colleagues and customers.
- Comfortable handling multiple tasks and problem solving independently.
- Motivated to deliver high quality service and maintain machinery at peak performance.
- Keen to develop further technical skills and progress within the industrial service team.
How to Apply
Please apply directly through the advert with your CV. If you know someone suitable for this role, share the word and receive up to ÂŁ250 through our referral scheme. We are committed to supporting and promoting diversity in the workplace.
Industrial (Access) Field Service Engineers employer: www.sammons.co.uk
Contact Detail:
www.sammons.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Industrial (Access) Field Service Engineers
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you’d troubleshoot specific machinery issues and be ready to share your problem-solving process with potential employers.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your past work or any certifications you’ve earned. This will help demonstrate your mechanical aptitude and commitment to delivering excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Industrial (Access) Field Service Engineers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical aptitude and experience with Forklift Truck Engineering. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Industrial (Access) Field Service Engineer role. Share specific examples of how you've delivered excellent customer service and solved technical problems in the past.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your job history and skills are easy to read. Avoid jargon unless it’s relevant to the role – we want to understand your experience without any confusion!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at www.sammons.co.uk
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and experience with forklift truck engineering. Be ready to discuss specific examples of how you've diagnosed and resolved technical problems in the past.
✨Show Off Your Customer Service Skills
Since delivering excellent customer service is key, prepare to share stories that highlight your interpersonal skills. Think about times when you went above and beyond for a customer or resolved a tricky situation.
✨Be Methodical and Organised
The role requires a methodical approach, so demonstrate your organisational skills during the interview. You might want to mention how you keep track of job cards, paperwork, and timesheets efficiently.
✨Exude Professionalism
Presenting a professional image is crucial. Dress appropriately and maintain a positive attitude throughout the interview. Show that you're not just a team player but also someone who takes responsibility for their work and safety.