- Job Title: Front of House Manager
- Contract Type: Permanent
- Location: Uckfield, East Sussex
- Job Base: Office based
- Salary: £30000 per annum
- Reference: V-117979
- Contact Phone: 01424 723723
- Job Published: 01/12/2025 11:44
Front of House Manager
Uckfield, East Sussex | £30000 per annum | Posted yesterday
Our client is seeking a Front of House Manager to lead their service team and ensure an exceptional guest experience. This is an exciting opportunity for an experienced hospitality professional with strong leadership, service, and organisational skills. The ideal candidate will be personable, proactive, and confident in running a high‑performing front‑of‑house operation while maintaining exceptional standards.
What’s on Offer?
- Job type: Full time, permanent
- Location: Uckfield
- Salary: £30000 per annum
Key Responsibilities
- Oversee daily front‑of‑house operations to ensure smooth service and a consistently high guest experience.
- Lead, train, and motivate the front‑of‑house team, ensuring excellent customer service and professional standards.
- Manage staff scheduling, shift planning, and daily briefings to maintain adequate service coverage.
- Maintain strong communication with the kitchen team to ensure efficient and timely service.
- Handle guest enquiries, feedback, and complaints professionally, ensuring quick and effective resolutions.
- Uphold cleanliness, presentation, and atmosphere standards across all dining and reception areas.
- Oversee reservations, table plans, and guest flow to maximise service efficiency and customer satisfaction.
- Maintain compliance with licensing, health and safety, and food hygiene regulations.
- Monitor stock levels of front‑of‑house supplies and coordinate timely ordering.
- Support recruitment, onboarding, and ongoing development of front‑of‑house staff.
- Ensure POS systems, cash handling, and daily takings are completed accurately.
Skills, Experience, and Training Requirements
- Previous experience in a supervisory or management role within restaurants or hospitality.
- Strong leadership, communication, and customer service skills.
- Excellent organisational abilities with a hands‑on, proactive approach.
- Ability to stay calm and positive in a fast‑paced environment.
- Good working knowledge of reservation systems, POS, and service software.
- Understanding of food safety, hygiene standards, and licensing requirements.
- Flexible approach to working hours, including evenings and weekends.
Our Ideal Candidate
- A confident and personable leader who sets high standards for service and team performance.
- Someone who thrives under pressure and maintains a positive, solution‑focused mindset.
- A hospitality professional who values teamwork, guest satisfaction, and continuous improvement.
- An energetic individual with a passion for creating memorable dining experiences.
How to Apply
If you have the experience and enthusiasm for this type of role, we would really like to hear from you. Apply directly through this advert with your CV.
We also encourage you to refer someone suitable for this role. Through our referral scheme you can receive up to £250. We welcome applications for all permanent, temporary, and contract opportunities and are committed to supporting and promoting diversity in the workplace. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will not have been successful on this occasion, however, we would welcome your application for alternative vacancies.
