Eastbourne, East Sussex | £13.50 per hour | Posted 2 days ago
- Job Title: Customer Advisor
- Contract Type: Temporary
- Location: Eastbourne, East Sussex
- Job Base: Hybrid
- Salary: £13.50 per hour
- Reference: V-137627
- Contact Phone: 01424 723723
- Job Published: 29/10/2026 17-11
Job Description
Customer Advisor
Eastbourne, East Sussex | £13.50 per hour | Posted 2 days ago
Are you a confident communicator who enjoys speaking with customers and delivering excellent service? Our client is recruiting for multiple Customer Service Representatives to join their team on a temporary basis from mid-November until April 2027. This is an excellent opportunity for someone with previous customer service or sales experience who thrives in a fast-paced environment. You’ll need to be confident handling telephone enquiries, remain professional under pressure and ensure every customer receives a polite and helpful service. The role will begin with a few weeks of full-time, office-based training before transitioning to remote working from home.
What’s on Offer
- Job type: Full-time, Temporary
- Working Arrangement: Office based training then home based remote
- Location: Eastbourne & Remote
- Salary: £13.50 p/h
Key Responsibilities
- Handle incoming customer calls professionally and confidently
- Respond to customer enquiries, providing accurate information and assistance
- Deliver a polite, friendly and efficient customer experience
- Resolve customer queries and identify suitable solutionsRecord customer interactions and update relevant systems accurately
- Manage a high volume of enquiries while maintaining excellent service standards
- Follow company procedures and ensure customer information is handled appropriately
- Work collaboratively with colleagues to resolve issues and meet team targets
Skills & Experience Required
- Previous experience in customer service or sales is essential
- A confident and professional telephone manner
- Call centre experience would be highly advantageous
- Excellent communication and listening skills
- A polite, patient and customer-focused approach
- Ability to work effectively in a fast-paced environment
- Good IT skills and confidence using computer systems
- Strong organisational skills and the ability to manage multiple enquiries
- Reliability and availability for the full temporary assignment
If you're confident on the phone, enjoy helping people and have previous customer service or sales experience, we'd love to hear from you. Apply today to be considered for one of these opportunities! Please note that any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
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Customer Advisor in Eastbourne employer: www.sammons.co.uk
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