Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for parts enquiries and ensure smooth operations.
- Company: Join a dynamic team at a busy, customer-focused business.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Why this job: Make a real difference by connecting customers with the right parts.
- Qualifications: Experience in parts advising or similar roles is preferred.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
The predicted salary is between 29500 - 29500 £ per year.
We are seeking a knowledgeable and customer-focused Parts Advisor to support the smooth operation of a busy business. This role is key to ensuring customers and internal teams receive the correct parts efficiently, accurately, and in a timely manner. You will act as a vital link between the workshop, customers, and suppliers, using your technical understanding and organisational skills to manage parts ordering, stock control, and customer enquiries.
Key Responsibilities
- Serve as the first point of contact for parts enquiries from customers, engineers, and internal teams
- Identify and source correct parts using manuals, systems, and supplier databases
- Process parts orders accurately and efficiently
- Maintain stock levels and support inventory management
- Liaise with suppliers to obtain pricing, availability, and delivery updates
- Prepare quotations and provide clear, professional communication to customers
- Support workshop engineers by ensuring parts are available when required
- Keep accurate records within the company’s parts and CRM systems
- Resolve parts-related queries and issues in a timely manner
- Contribute to continuous improvement in parts processes and customer service
Skills & Experience Required
- Previous experience as a Parts Advisor, Parts Assistant, or similar role (preferred)
- Strong organisational and administrative skills
- Good attention to detail and accuracy
- Confident communication skills, both written and verbal
- Ability to work in a fast-paced environment
- Basic IT skills and experience using parts or inventory systems
- A proactive and customer-focused approach
Personal Attributes
- Reliable and professional
- Team player with a positive attitude
- Problem-solver with a practical mindset
- Able to manage multiple tasks and priorities
Parts Advisor in Braintree employer: www.sammons.co.uk
Contact Detail:
www.sammons.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Braintree
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a Parts Advisor with them.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to be clear and professional when dealing with customers and suppliers. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Parts Advisor in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm and a proactive approach, so let your personality come through while keeping it professional.
Show Off Your Communication Skills: Since this role involves liaising with customers and suppliers, make sure your written application reflects your confident communication skills. Clear and concise language will help us see that you can handle parts-related queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at www.sammons.co.uk
✨Know Your Parts
Before the interview, brush up on your knowledge of parts and inventory systems. Familiarise yourself with common parts used in the industry and be ready to discuss how you would source them. This will show your technical understanding and readiness for the role.
✨Customer Communication is Key
Prepare examples of how you've effectively communicated with customers in past roles. Think about times when you resolved queries or provided clear information. This will demonstrate your confident communication skills and customer-focused approach.
✨Show Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Share specific strategies you use to maintain stock levels and ensure timely parts delivery. This will highlight your strong organisational skills and ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s parts processes and how they measure success in this role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
