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- Tasks: Support the Head of Pensions and manage operations efficiently.
- Company: Join a dynamic team focused on public sector pensions in London.
- Benefits: Enjoy hybrid working, flexible hours, and professional development opportunities.
- Why this job: Make a real impact while leading a passionate team in a supportive environment.
- Qualifications: 3+ years in pensions, team management experience, and strong communication skills required.
- Other info: Ideal for those looking to grow in a fast-paced, collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Help to support the Head of Pensions with the management of pensions operations. Ensure that all pensions operations, dissatisfactions, and complaints are dealt with efficiently to support in leading and managing the team to ensure member, employer, and stakeholder queries are addressed effectively.
About the role:
- Support the Head of Pensions with project tasks, actions, and document management.
- Lead the development and training of the in-house pensions operations team to respond to queries efficiently and to high standards, ensuring they are technically informed.
- Possess technical knowledge of Public sector pensions (ideally LGPS and TPS) and HMRC legislation.
- Assist the Head of Pensions in managing relationships with third-party administrators.
- Demonstrate supervisory skills, ability to engage and inspire the team, be well-organized, and manage multiple deadlines while leading diverse activities and implementing solutions.
About you:
- Minimum of 3 years' experience working in pensions.
- Experience managing a small team independently.
- Experience with performance management processes.
- Experience in process and practice improvements.
- LGPS and TPS pension administration experience.
- Skilled in responding to complaints and dissatisfaction levels.
- Effective communicator at all levels, both verbally and in writing.
- Ability to build and maintain stakeholder relationships.
- Collaborative working style with the pension team, Head of Pensions, and stakeholders.
- Proactive workload management, organized, and able to prioritize with minimal supervision under tight deadlines.
- Experience supporting key projects in a fast-paced environment.
- Good understanding of DB pensions.
- Proficient in Microsoft Office, especially Word and Excel, with some knowledge of pension administration software.
Assistant Pension Operations Team Manager employer: www.sammons.co.uk
Contact Detail:
www.sammons.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Pension Operations Team Manager
✨Tip Number 1
Familiarise yourself with the specific pension schemes mentioned in the job description, such as LGPS and TPS. Understanding these schemes will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the pensions sector, especially those who have experience in public sector pensions. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and improving processes. Be ready with specific examples that showcase your leadership skills and how you've successfully handled complaints or dissatisfaction.
✨Tip Number 4
Research the company’s values and recent projects related to pensions. Tailoring your conversation to align with their goals can set you apart and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Assistant Pension Operations Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in pensions, particularly your knowledge of LGPS and TPS. Emphasise your supervisory skills and any experience managing a team, as well as your ability to handle complaints effectively.
Craft a Strong Cover Letter: In your cover letter, address how your background aligns with the role's requirements. Mention specific examples of your experience in pensions operations and your ability to manage relationships with stakeholders. Show enthusiasm for the position and the company.
Highlight Technical Knowledge: Clearly outline your technical knowledge of public sector pensions and HMRC legislation in your application. This will demonstrate your suitability for the role and your ability to support the Head of Pensions effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at www.sammons.co.uk
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of public sector pensions, especially LGPS and TPS. Be prepared to discuss relevant legislation and how it impacts operations, as this will demonstrate your expertise and readiness for the role.
✨Highlight Your Leadership Skills
Since the role involves managing a small team, be ready to share examples of how you've successfully led teams in the past. Discuss your approach to training and developing team members, as well as how you handle performance management.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've effectively resolved complaints or dissatisfaction levels. This will showcase your ability to manage stakeholder relationships and ensure high standards in service delivery.
✨Emphasise Organisational Skills
Given the need to manage multiple deadlines and diverse activities, be sure to explain how you prioritise tasks and stay organised. Share tools or methods you use to keep track of projects and ensure timely completion.
