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- Tasks: Coordinate exciting events and projects to enhance visitor experiences.
- Company: Join a dynamic team at a leading cultural institution in London.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact on visitor engagement and satisfaction while working in a vibrant environment.
- Qualifications: Experience in event planning and a passion for delivering exceptional visitor experiences required.
- Other info: Flexible hours with evening and weekend work; apply early as positions may close sooner.
The predicted salary is between 25000 - 32000 £ per year.
Visitor Experience Event & Projects Co-ordinator
Fixed Term – 12 months
Hours: 37 per week (5 days a week (with a willingness to work evenings & weekends to meet the needs of the business)
Salary: £28,241.48 per annum
Location: Hot desks across all BMT sites / Hybrid
These roles will support the Visitor Experience Events and Projects Manager (‘VEEM’) on uniting all of the ancillary activities, events and projects that underpin ‘added value’ for the Visitor Experience across the organisation. You will work collaboratively with the stakeholders involved in programming to create and deliver a wide range of events that meet the needs of our core audiences and align to our business strategy.
These roles will work collaboratively to gain support from colleagues across the organisation to ensure each event we host is a success. You will work with colleagues to understand the scope of what can and cannot be delivered and use your expertise to continually challenge teams to deliver more. You will lead on event delivery and as such must be prepared to work evenings and weekends.
Success in these roles will be measured in a variety of ways including event engagement, visitor satisfaction and visitor numbers. Your role will have a direct impact on a number of financial KPI’s on which you will be measured alongside other colleagues and your line manager (for example: paid event income / profit).
To succeed in these roles, we are looking for the following skills and experience:
Experience of planning & creating events
Experience of understanding meeting audience needs
Examples of delivering great visitor experience
Good event management / delivery experience
Understands safeguarding of children and vulnerable adults.
For further information and to apply please visit our careers page (CV\’s are not accepted).
Interviews will be taking place 2nd and 3rd September 2025.
We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced.
Any offer of employment will be subject to pre-employment checks being carried out.
Close date for applications is 20th August 2025. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.
National Museum Directors\’ Council, Tate Britain, Millbank, London SW1P 4RG.
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Visitor Experience Event & Projects Co-ordinator employer: www.nationalmuseums.org.uk - Jobboard
Contact Detail:
www.nationalmuseums.org.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Event & Projects Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific events and projects that have been successful in the past at similar organisations. This will help you understand what works well and allow you to bring fresh ideas to the table during interviews.
✨Tip Number 2
Network with professionals in the visitor experience and event management sectors. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in managing events, particularly how you've tailored them to meet audience needs. Be ready to share specific examples that demonstrate your ability to enhance visitor experiences.
✨Tip Number 4
Show your enthusiasm for the role by researching the organisation's mission and values. Be prepared to articulate how your personal values align with theirs, especially regarding visitor engagement and satisfaction.
We think you need these skills to ace Visitor Experience Event & Projects Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Visitor Experience Event & Projects Co-ordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your application, provide specific examples of your past event planning and management experiences. Highlight any successful events you have coordinated and how they met audience needs, as this will demonstrate your capability in delivering great visitor experiences.
Emphasise Collaboration Skills: Since the role involves working collaboratively with various stakeholders, make sure to mention your teamwork skills. Describe instances where you successfully collaborated with colleagues to achieve a common goal, particularly in event delivery.
Prepare a Strong Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also expresses your passion for enhancing visitor experiences. Use this opportunity to convey your understanding of the organisation's goals and how you can contribute to them.
How to prepare for a job interview at www.nationalmuseums.org.uk - Jobboard
✨Showcase Your Event Planning Experience
Be prepared to discuss specific events you have planned or coordinated in the past. Highlight your role, the challenges you faced, and how you overcame them to ensure a successful event.
✨Understand Audience Needs
Demonstrate your ability to identify and meet the needs of different audiences. Share examples of how you tailored events to engage specific groups and the positive outcomes that resulted.
✨Emphasise Collaboration Skills
Since this role involves working with various stakeholders, be ready to talk about your experience in collaborating with teams. Provide examples of how you’ve successfully worked with others to achieve common goals.
✨Discuss Visitor Experience Metrics
Familiarise yourself with key performance indicators related to visitor engagement and satisfaction. Be prepared to discuss how you would measure success in these areas and any relevant experiences you have had.
