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For Companies At a Glance
- Tasks: Assist visitors in the General Reading Room and manage library collections.
- Company: Join a prestigious institution dedicated to art and culture.
- Benefits: Flexible hours, valuable experience, and a chance to work in a vibrant environment.
- Why this job: Be part of a team that enhances access to amazing library resources.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Perfect for students looking to gain experience in a cultural setting.
Overview
We have an exciting opportunity for a highly motivated and organised individual to join our Reference Services team. This is a varied and interesting role where the successful candidate will make a key contribution to facilitating access to the Library’s collections to both remote and onsite individuals.
Responsibilities
- Work as part of a team of Reference Services Assistants delivering a high level of customer service to visitors to the General Reading Room, assisting with their enquiries and ensuring that any requested collection material is properly tracked through the Alma library management system.
How to apply
Please visit our website for more information and to submit an application.
National Museum Directors\’ Council, Tate Britain, Millbank, London SW1P 4RG.
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Reference Services Assistant (9 hours per week) employer: www.nationalmuseums.org.uk - Jobboard
Contact Detail:
www.nationalmuseums.org.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reference Services Assistant (9 hours per week)
✨Tip Number 1
Get to know the Reference Services team! Research their work and understand how they assist visitors. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves assisting visitors, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview.
✨Tip Number 3
Familiarise yourself with the Alma library management system. Even if you haven't used it before, showing that you're willing to learn and adapt can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team.
We think you need these skills to ace Reference Services Assistant (9 hours per week)
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for libraries and customer service shine through in your application. We want to see how excited you are about the role and how you can contribute to our Reference Services team!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be engaging, and make sure to mention specific examples of how you’ve provided excellent customer service in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at www.nationalmuseums.org.uk - Jobboard
✨Know the Library's Collections
Familiarise yourself with the Library’s collections and services before the interview. This will not only show your genuine interest in the role but also help you answer questions about how you can assist visitors effectively.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond to help someone, as this role heavily relies on providing a high level of support to visitors.
✨Teamwork is Key
Since you'll be working as part of a team, be ready to discuss your experience collaborating with others. Highlight instances where you contributed to a team goal or helped resolve a conflict, showcasing your ability to work well with colleagues.
✨Get Comfortable with Technology
Brush up on your skills with library management systems like Alma. If you have experience with similar software, mention it. If not, express your willingness to learn and adapt quickly to new technologies, as this will be crucial for tracking collection materials.
