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- Tasks: Serve delicious food and drinks, take orders, and ensure a fantastic dining experience.
- Company: Join the Edwardian Tea Rooms at Birmingham Museum & Art Gallery, a key part of visitor enjoyment.
- Benefits: Enjoy a permanent full-time role with 37 hours per week and opportunities for training.
- Why this job: Be part of a vibrant team, enhance customer experiences, and develop your skills in hospitality.
- Qualifications: Cash handling experience preferred; training provided for food safety and allergens.
- Other info: Applications close on 16th July 2025; we welcome diverse applicants!
The predicted salary is between 24000 - 33600 £ per year.
Permanent Full Time
Hours: 37 Per Week (Wednesday – Sunday)
Location: Edwardian Tea Rooms, Birmingham Museum & Art Gallery / other BMT sites subject to business needs
As a Food & Beverage Assistant you will be taking orders, preparing food and drinks, serving either at the counter or at the tables, washing up, cash handling, clearing tables. You\’ll be proactively upselling and ensuring that visitors have a great experience of dining with us. A trip to the Edwardian Tea Rooms is an important part of the visitor experience at Birmingham Museum & Art Gallery, so you will play a critical role in the customer journey! At all times you will make sure that the very best customer service is provided. You\’ll also be friendly and keen to roll up your sleeves and get stuck into whatever tasks you are set, no matter what the day holds.
To succeed in this role we are looking for the following:
Cash handling experience
Previous experience within a similar environment
Food Safety Level 2 and Food Allergen training preferable – however full training will be given
Have a great eye for detail and is an excellent organised individual.
If you feel like you have the right skills and experience for this role, then please apply by visiting our website where you will be able to read through the job description and apply using the application form (please do not send through your CV as we do not accepted these).
We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced.
Any offer of employment will be subject to pre-employment checks being carried out.
Close date for applications is 16th July 2025
National Museum Directors\’ Council, Tate Britain, Millbank, London SW1P 4RG.
#J-18808-Ljbffr
Food & Beverage Assistant employer: www.nationalmuseums.org.uk - Jobboard
Contact Detail:
www.nationalmuseums.org.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the Edwardian Tea Rooms and the Birmingham Museum & Art Gallery. Understanding the atmosphere and customer expectations will help you demonstrate your enthusiasm for the role during any interviews or discussions.
✨Tip Number 2
Brush up on your cash handling skills. Since this role involves cash transactions, being able to confidently discuss your experience with handling money can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to share specific instances where you went above and beyond to enhance a customer's experience.
✨Tip Number 4
If you have any relevant food safety certifications, be sure to mention them. If not, express your willingness to complete the necessary training, as this shows your commitment to maintaining high standards in food safety.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Food & Beverage Assistant. Highlight key skills such as cash handling experience and customer service.
Tailor Your Application: When filling out the application form, make sure to tailor your responses to reflect your relevant experience and skills. Use specific examples from your past roles that demonstrate your ability to provide excellent customer service and handle cash.
Show Enthusiasm: Express your passion for the role and the importance of customer experience in your application. Mention why you are excited about working at the Edwardian Tea Rooms and how you can contribute to creating a memorable dining experience.
Follow Instructions: Ensure you follow the application instructions precisely. Since CVs are not accepted, focus on completing the application form thoroughly and accurately, providing all requested information.
How to prepare for a job interview at www.nationalmuseums.org.uk - Jobboard
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, highlighting your friendly and proactive approach.
✨Demonstrate Cash Handling Experience
Since cash handling is a key part of the role, be ready to discuss your experience with managing transactions. Mention any specific systems or processes you are familiar with, and reassure them of your attention to detail when handling money.
✨Emphasise Teamwork and Flexibility
This role requires you to work closely with others and adapt to various tasks throughout the day. Share instances where you've successfully collaborated with a team or taken on different responsibilities, showcasing your willingness to roll up your sleeves.
✨Prepare for Food Safety Questions
Even if you haven't completed Food Safety Level 2 training yet, it's important to show your understanding of food hygiene practices. Brush up on basic food safety principles and be ready to discuss how you would ensure a safe dining experience for customers.
