Audience Researcher

Details:

Location:

London

Category:

Education, Front of house/visitor services, Other, Outreach

Salary:

Up to £27,807 per annum

Contract type:

Fixed-term contract

Hours:

Full-time

Telephone:

01904 685795

Audience Researcher

Do you have experience working with members of the public? Would you like to engage with and give a voice to diverse visitor groups at the Science Museum?

About us

This is an exciting opportunity to join the Audience Research and Advocacy team at the Science Museum Group (SMG). Our mission is to inspire futures, guided by our strategy. Audience research is central to our approach, which is audience-centered, equitable, evidence-based, collaborative, relevant, agile, efficient, and sustainable.

We are recruiting a full-time Audience Researcher on a 24-month fixed-term contract. The role is based at the Science Museum in London, with hybrid working options available.

About the role

As an Audience Researcher, you will conduct research with various visitors, including families, school groups, neurodivergent individuals, and adults, to support the development of galleries, learning resources, programs, events, and activities. You will make evidence-based recommendations to relevant teams across SMG based on your findings. Full training in research methods, including interviews, observation, and qualitative data analysis, will be provided.

About you

You will have good interpersonal skills and experience working with the public, with an understanding of diverse audiences and access requirements, including D/deaf, visually impaired, and neurodiverse communities. Excellent communication skills, the ability to work well in a team, and experience with qualitative research methods are essential. You should be able to manage multiple projects and meet deadlines.

We welcome applications even if you do not meet all criteria but possess transferable skills.

Applying

For more details about the role and application process, view the Vacancy Information Pack on our website or click \’Apply Online\’.

What we offer

Working with a world-leading museum group, benefits include meaningful work, career development, flexible work policies, health & dental insurance, wellbeing support, colleague networks, pension, interest-free loans, and discounts. We are committed to diversity and inclusion, striving to be a place for everyone, recognizing and valuing different backgrounds and experiences.

Address: National Museum Directors\’ Council, Tate Britain, Millbank, London SW1P 4RG.

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