Overview
Assistant Secretarial Services Manager
London – Hybrid – £65,000-£68,000
A leading law firm is seeking an experienced Assistant Secretarial Services Manager to lead and develop a high-performing secretarial team within a busy practice group. This is an opportunity to own operational delivery, drive efficiencies and work closely with senior stakeholders.
The role
- Manage the day-to-day performance and workload of secretarial staff (office and remote)
- Ensure effective resource allocation to meet changing business needs
- Build strong relationships with key stakeholders, including Practice Group Leaders, HR and Finance
- Support onboarding, training, mentoring and development across the team
- Coordinate secretarial cover and manage absence, annual leave and HR processes
- Conduct performance reviews, probation checks, and support salary processes
- Review and improve workflows, processes and team structures
- Support practice group operational activity and strategic initiatives
- Champion continuous improvement, including the adoption of new technology and AI tools
- Drive consistency and best practice across the wider secretarial function
About you
- Proven experience in a supervisory or team management role (minimum 3 years)
- Strong background in a professional services environment (legal experience preferred)
- Confident leader with the ability to influence and build credibility at all levels
- Excellent organisation and workflow management skills
- Strong communication and interpersonal skills
- Advanced IT skills, including Microsoft Office and collaboration tools
- Resilient, adaptable and able to manage competing priorities
- Proactive approach with a focus on continuous improvement
What’s on offer
- Competitive salary with annual review
- Bonus scheme
- Hybrid working model
- 25 days’ holiday (increasing with service) plus holiday exchange
- Private medical insurance
- Enhanced parental leave
- Flexible benefits platform
If you’re looking to step into a visible leadership role where you can make a real impact, this is a great opportunity to join a forward-thinking legal environment.
Assistant Secretarial Services Manager employer: www.law-choice.com - Jobboard
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Contact Details:
www.law-choice.com - Jobboard Recruitment Team
