Screening Administrator in Sheffield

We are seeking a Screening Administrator to join the South Yorkshire and Bassetlaw Bowel Cancer Screening Programme. This is an exciting opportunity to be part of a highly motivated, professional team that prides itself on providing excellent services for our patients.

Job overview

The post holder will work under the supervision of the programme manager and will provide the highest standard of care for patients participating in the national Bowel Cancer Screening programme. The post holder will be responsible for all aspects of clerical duties within screening and will be required to complete an online course to enable them to use the BCSS system within Open Exeter. They will record patients on tracking systems and adhere to standard operational policies within the department.

Main duties of the job

• Deal with telephone queries, filtering and redirecting calls as necessary and taking messages efficiently and courteously.
• Book colonoscopy appointments for FIT positive patients to meet cancer fast‑diagnosis waiting times.
• Prepare agendas, take minutes, transcribe, and circulate minutes to appropriate staff.
• Work closely with the hub and nurses to ensure appropriate booking of appointments to meet fast‑diagnosis waiting times.
• Input data into the BCSS and other local databases as required.
• Assist with short‑notice rescheduling of clinics and colonoscopy lists when required.
• Assist with booking surveillance patients in line with surveillance protocols.
• Assist with booking rescope patients in line with rescope protocols.
• Build working relationships with key staff both within the screening centre and externally across all multidisciplinary teams.
• Produce performance data regarding achievement of national targets.
• Produce reports for discussion at the weekly team and quarterly clinical bowel screening meetings.
• Maintain active knowledge of the work, roles and objectives of the team in order to deliver, understand and respond to queries.
• Maintain patient confidentiality in all aspects of data handling, written or verbal.

Working for our organisation

We value and respect all staff and the community we serve. The Trust is a leader in the NHS and research sectors and offers excellent benefits, including commitments to professional development and policies to support employees in balancing their personal and professional lives.

Qualifications

• Educated to GCSE standard (or equivalent); Mathematics and English at grade C/4 or above or equivalent experience.
• NVQ3 or similar in administration and business or other relevant subject to Level 3, or proof of equivalent knowledge, training and experience.
• ECDL qualification or equivalent.

Experience

• Previous experience working within a multidisciplinary team.
• Good level of all‑round IT literacy.
• Experience of clerical duties.
• Advanced knowledge of Microsoft Excel and experience of data entry to databases.
• Knowledge of Patient Centre / Patient Focussed Information / InfoFlex, and/or willingness to undertake further training.
• Experience using Bowel Cancer Screening software.
• Experience of effective working relationships with key stakeholders.
• Knowledge of colorectal cancer and treatments.
• Knowledge of 31/62 referral process.
• Completed a medical terminology course.
• Knowledge of cancer tracking.
• Knowledge of National Cancer Waiting Times standards.

Skills and Abilities

• Excellent interpersonal skills.
• Ability to prioritise tasks.
• Reliable and able to deliver work to deadlines and to a good standard.
• Positive approach to work.
• Demonstrated understanding of the need to maintain patient confidentiality and data handling.
• Knowledge of recording, retrieving and collecting patient information within the NHS.
• Knowledge of the NHS Long‑Term plan.

Personal Qualities

• Highly motivated.
• Effective communication skills.
• Excellent organisational and time‑management skills.
• Methodical and logical approach to working.
• Flexible and adaptable to a constantly changing working environment, including evenings and weekends.
• Willingness to undertake training as identified as necessary for the role.

Legal & EEO statements

In order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible for sponsorship from the Trust. The Trust is committed to its obligations in accordance with the Equality Act 2010 and encourages applications from all sections of the community.