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- Tasks: Lead and manage services in a dynamic healthcare environment, ensuring high-quality patient care.
- Company: Join the innovative team at Midland Metropolitan University Hospital.
- Benefits: Competitive salary, professional development, and a commitment to diversity and inclusion.
- Other info: Exciting opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in NHS management and a degree or equivalent experience required.
The predicted salary is between 46148 - 52809 £ per year.
We are committed to recruiting and supporting a diverse workforce and welcome applications from all parts of the community. We actively encourage Black and Minority Ethnic (BME), disabled applicants, members of the armed forces community, and others in line with our equality and diversity commitments.
Come and join us at the new Midland Metropolitan University Hospital! An exciting opportunity has arisen for a Band 7 Service Manager for Medicine and Emergency Care to join our existing team of motivated and innovative staff within the Group at Sandwell and West Birmingham Hospitals NHS Trust.
You will need to demonstrate experience of successful operational management, knowledge of clinical services, strong leadership skills, and a proven track record of delivering results. You must have current or recent experience working with clinical and operational teams in a large complex acute health care environment with evidence of delivering quality and safety improvement and ensuring there is a strong governance framework supporting safe clinical practice.
Main duties of the job
- This will be a dynamic role to support the operational priorities of the Stroke and Neurology Specialties, while we work through the recovery of our services following the successful transition to the new state‑of‑the‑art Midland Metropolitan University Hospital.
- Ensure the provision and delivery of high quality, efficient and effective services within the areas of responsibility.
- Work with clinical and managerial colleagues to identify and develop opportunities to improve service delivery, in qualitative and efficiency terms, including redesign of services to deliver new models of care.
- Deliver agreed service targets and standards within the Division and take responsibility for the strategic management of the Division’s Waiting List.
- Develop and maintain effective working relationships with clinicians in the Trust.
- Capture and analyse activity and other data in a timely manner. Produce performance reports for the group, forecast trends and developments that may affect service delivery and feed this back to the relevant specialty and directorate teams for action.
- Initiate, promote, implement and monitor quality initiatives approved by the Divisional Management Team.
- Prepare regular and ad‑hoc reports for the Specialty Lead or the Divisional Management Team on performance.
Person specification
For further details about this role, please see the attached job description and person specification.
Experience
- Management experience in the NHS with responsibility for operational matters including staff management, budgetary responsibility, performance targets, waiting list management and discharge arrangements.
- Proven experience of service development.
- Proven experience of change management.
- Experience of leading projects.
- Development and implementation of governance systems and procedures.
Qualifications
- Educated to degree level or equivalent experience.
- Management qualification, MBA or equivalent, or working towards one.
- Highly skilled in Microsoft Office.
- Training expertise.
- ECDL or equivalent.
Service Manager employer: www.healthjobsuk.com - jobboard
Contact Detail:
www.healthjobsuk.com - jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Sandwell and West Birmingham Hospitals NHS Trust. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the latest trends in operational management within the NHS. Show us that you’re not just familiar with the basics but also passionate about improving service delivery and patient care.
✨Tip Number 3
Practice your leadership stories! We want to hear about your past experiences in managing teams and driving change. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at the new Midland Metropolitan University Hospital.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your operational management experience and any relevant achievements in clinical services. We want to see how your skills align with our needs!
Showcase Your Leadership Skills: In your application, don’t shy away from sharing examples of your leadership experience. We’re looking for someone who can inspire and manage teams effectively, so let us know how you’ve done this in the past.
Be Data Savvy: Since the role involves capturing and analysing data, mention any experience you have with performance reporting or data analysis. We love candidates who can demonstrate their ability to use data to drive service improvements!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our commitment to diversity there!
How to prepare for a job interview at www.healthjobsuk.com - jobboard
✨Know Your Stuff
Make sure you brush up on your knowledge of clinical services and operational management. Familiarise yourself with the specific challenges faced by the NHS, especially in a large acute healthcare environment. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and managed projects in the past. Think about times when you’ve improved service delivery or implemented change. Be ready to discuss your approach to leadership and how you can inspire and motivate others in the role.
✨Data is Key
Since the role involves capturing and analysing data, be prepared to talk about your experience with performance reporting and trend forecasting. Bring examples of how you've used data to drive improvements in service delivery and ensure quality and safety.
✨Build Relationships
Emphasise your ability to develop effective working relationships with clinicians and managerial colleagues. Think of instances where collaboration led to successful outcomes. This will show that you understand the importance of teamwork in delivering high-quality care.