At a Glance
- Tasks: Manage patient records, provide reception duties, and support a busy healthcare team.
- Company: Join a leading NHS Trust dedicated to patient care and teamwork.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference in healthcare.
- Other info: Opportunities for growth and development in a supportive healthcare environment.
- Why this job: Be part of a vital team that enhances patient experiences in a dynamic environment.
- Qualifications: 3 GCSEs at grades A-C and experience in an NHS setting preferred.
The predicted salary is between 24169 - 25674 £ per year.
Exciting opportunity for a Receptionist Band 2 role in the Haematology and Oncology Day Unit. The role covers administrative and clerical duties, including evening shifts that finish at 6pm, pulling case notes from across the Trust and supporting a high‑volume unit.
Key responsibilities include:
- Retrieving, updating and organising patient records.
- Managing PAS system entries.
- Providing reception duties such as checking in patients for procedures and day unit attendances.
Main duties of the job:
- Request patient case notes from across the hospital and associated peripheral hospitals.
- Ensure health record folders are traced to the location in the hospital’s electronic PAS system.
- Prepare case notes for the day unit.
- Conduct reception duties in a polite and professional manner.
- Admit and process patient attendance.
- Add and amend administrative information (e.g., update demographic details) on the HISS/EMIS system and within health record folders, ensuring accuracy and completeness.
- Correct errors in a timely manner to the satisfaction of the Directorate Support Manager.
- Update the Hospital Information System to reflect correct patient details.
- Complete all allocated duties in a timely and satisfactory manner.
- Offer general support to the team.
- Liaise with and work harmoniously with other areas of the Trust to promote patient experience.
- Act as an integral member of the assigned team.
- Adhere to Medical Records Procedures.
- Answer the phone, take messages and act upon them for both out‑patient and day‑case attendances.
- Constantly review admin processes and consider ways to improve them.
- Comply with the job description statement.
- Comply with all relevant policies, procedures and training requirements.
- Undertake any other ad‑hoc activities as directed.
Person specification:
Education and Qualification: Education of 3 GCSEs grades A‑C or equivalent.
Experience and Knowledge: Experience within the NHS. Ability to communicate effectively in English. Computer literate with experience in Microsoft Office software. Experience and qualification to use PAS system and other hospital systems. Experience with tracing notes.
Skills and Ability: Ability to set and establish priorities. Team player. Decision maker. Communication at all levels. Lateral thinker and problem solver. Excellent organisational skills. Ability to use own initiative and work independently as needed.
All applicants will be required to comply with the Disclosure and Barring Service (DBS) check as part of pre‑employment screening. The Trust operates a strict non‑smoking policy. Staff are not permitted to smoke on Trust premises or grounds at any time.
Receptionist Haematology & Oncology Day Unit employer: www.healthjobsuk.com - jobboard
Join our dedicated team at the Haematology and Oncology Day Unit, where we prioritise patient care and employee well-being. As a valued member of our NHS Trust, you will benefit from a supportive work culture that fosters professional growth, offers flexible working hours, and encourages collaboration among staff. With opportunities for training and development, this role not only provides meaningful work but also a chance to make a real difference in patients' lives.
Contact Details:
www.healthjobsuk.com - jobboard Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Haematology & Oncology Day Unit
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We think you need these skills to ace Receptionist Haematology & Oncology Day Unit
Some tips for your application 🫡
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at www.healthjobsuk.com - jobboard. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at www.healthjobsuk.com - jobboard
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In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
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