Job Ref: 153-CO06346
Employer: University Hospitals Dorset NHS Foundation Trust
Site: Poole Town Poole
Position: Accommodation Administrator (NHS AfC Band 3)
Contract: Permanent / Full time – 37.5 hours per week (08:30 to 16:30, Monday to Friday)
On‑call duties available to supplement monthly earnings
Closing date: 19/07/2026 23:59
Job overview
The post holder will provide administrative duties within the UHD Residences team, including reservations, financial processes, maintenance functions, and general administrative support to the Accommodation Manager.
Main duties
- Answer telephone calls, emails and face‑to‑face enquiries from tenants, contractors and visitors.
- Give advice and information regarding accommodation options, our booking application process and general accommodation support.
- Provide administrative support for the UHD Residences team and Accommodation Manager.
- Have full understanding of the reservations process – from applications, tenancy agreements and Right to Rent checks, accommodation costs, key packs to check‑in.
- Assist with general enquiries received from customers; keep updated on current procedures.
- Carry out accompanied viewings with potential residents.
- Carry out estate inspections where required with maintenance and housekeeping teams.
- Undertake any other tasks and duties reasonably requested, in line with the level of responsibility for the post and to meet the changing needs of the service.
- Take debit/credit card and cash payments for accommodation charges and other services.
Person specification
Experience
- Clerical duties and working in a busy administrative environment.
- Prior cash handling and till operation.
- Basic computer skills.
- Able to work as part of a busy team.
- Able to demonstrate attention to detail and accuracy when undertaking repetitive tasks.
- Experience of working in a hospital or on reception and/or dealing with customers from a range of backgrounds.
Personal attributes
- Good customer care and confidence to respond to a range of different people and colleagues in a courteous and professional manner.
- Able to work as part of a busy team.
Staff recruited are expected to be available to work flexibly across all Trust locations to meet service demands.
COVID-19 vaccination is encouraged but not a condition of employment.
Accommodation Administrator in Poole employer: www.healthjobsuk.com - jobboard
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment where your contributions directly impact public health and safety. With a strong focus on employee development, you will have access to training opportunities and career progression while enjoying a competitive salary and benefits tailored for the high cost of living in London. Join a dedicated team that values collaboration and innovation in the vital field of healthcare.
Contact Details:
www.healthjobsuk.com - jobboard Recruitment Team
