At a Glance
- Tasks: Support the Lung Cancer Screening team with patient tracking and data management.
- Company: Join University Hospitals Plymouth NHS Trust, a leading healthcare provider.
- Benefits: Enjoy a competitive salary, health benefits, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to inclusivity and patient care.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: 5 GCSEs including English and Maths; experience in an office environment preferred.
The predicted salary is between 25760 - 27476 € per year.
To provide administrative and secretarial support to the Lung Cancer Screening team through the tracking of patients, management of incoming referrals, data entry and clinic letter typing. The post holder will assist in the tracking and coordination of suspected cancer referrals and appointments. They will ensure that incoming referrals are actioned in accordance with national screening protocols and will assist in the coordination of the patients’ care by working closely with Specialty Nurses and Respiratory Physicians.
The Lung Cancer Screening Support Administrator will attend SRM / MDT meetings and work with the local respiratory lung cancer pathway team by ensuring all necessary information is available for Consultant and Radiologist review. Following SRM / MDT, the post holder will ensure there is effective co-operation between departments and divisions involved in the delivery of suspected cancer services. Data entry and accuracy is critical in complying with the programmes guidelines. The Lung Cancer Screening Support Administrator will demonstrate precise data collection on a daily basis. In tandem, the post holder will also coordinate face to face and telephone appointments for suspected cancer patients in Nurse-led and Consultant-led clinics.
Main duties of the job include:
- Monitoring and tracking referrals arising from the Lung Cancer Screening programme.
- Ensuring all relevant referrals are entered into the Lung Cancer Screening and cancer tracking databases.
- Assisting in the coordination of SRM / MDT meetings and noting the discussions and outcomes detailed by the clinical team.
- Collecting data in ‘real time’ as patients move through the screening programme and into suspected cancer pathways.
- Maintaining strong communication with teams in the Peninsula while maintaining the confidentiality of patients and staff at all times.
The post holder will have an understanding of cancer pathways following a range of procedures and practices. They will understand the importance of communicating with different departments and divisions involved in the delivery of suspected cancer services. The post holder will receive and communicate complex information from Specialty Nurses, Respiratory Consultants and Radiologists in attendance at MDT / SRM meetings.
The Lung Cancer Screening Support Administrator will negotiate appointments with patients for both face-to-face and telephone clinics for their Nurse and Consultant colleagues. They will manage the outcomes of the appointments and ensure further communication with the patient is received in a timely manner. The Support Administrator will consider the availability of the clinic and administrative team when coordinating clinics and will be confident in communicating with patients regarding the booking, cancelling or changing of appointment times and dates.
The post holder will send and receive referrals in accordance with the relevant urgency and understanding of national guidance. They will communicate effectively with other internal and external teams and departments to ensure national waiting times and targets are met using the Trust’s tertiary referral procedure.
The Support Administrator will ensure that data is collected accurately and in ‘real time’ as patients come through the Lung Cancer Screening pathway. Data will be recorded from receipt of referral, to diagnostic tests and results, clinic appointments and outcomes. They will understand and apply national data definitions and maintain a high level of data entry accuracy to comply with national programme delivery plans.
The post holder will be able to collect data from a variety of sources such as MDT / SRM meetings, clinic appointments and letters and patient case notes while ensuring that all documentation is adequately maintained. The Support Administrator will comply with data protection and confidentiality policies while keeping all ‘real time’ accessible for monthly and weekly deadlines.
The post holder will have the ability to make judgements involving a range of facts when applying applicable waiting time adjustments to patient’s pathways in accordance with National Waiting Times Guidance. The Support Administrator will be required to interpret and analyse patient data and treatment plan information regarding cancer waiting times, cancer outcomes and services datasets on a daily basis.
The Lung Cancer Screening Support Administrator will be willing to maintain relationships and communication with all staff across the Peninsula, including Specialty Nurses, Clinicians and Lung Cancer Screening Navigators. They will work closely with other Trusts and provide administrative cover and support when there are staff absences.
The post holder will also work closely with local Specialty Nurses by booking and managing clinics and coordinating letters and correspondence to patients and other clinical teams.
Qualifications:
- 5 GCSEs (or equivalent) at Grade C or above including English Language and Maths
- Educated to NVQ Level 3 or equivalent demonstrable experience
- Demonstrable experience of working in the NHS
- Competent in Microsoft applications including Outlook, Word, Powerpoint and Excel
- Demonstrable experience of working in an office environment
Knowledge and Experience:
- Advanced keyboard skills
- Proven knowledge of medical terminology
- Attendance and coordination of MDT meetings
- Proven knowledge of hospital information systems
- Proven knowledge of cancer waiting times data
- Demonstrable experience of data collection
- Ability to identify problems and quickly report / act on them to ensure patients are treated within target
- Ability to analyse problems and identify obvious anomalies / discrepancies
- Proven knowledge of the cancer pathway tracking database
- Proven knowledge of clinical pathways
- Understanding of clinical audit and data methodology
- Proven knowledge of medical records systems and data retrieval
Aptitude and Abilities:
- Excellent written and verbal communication skills
- Effective diplomatic interpersonal skills
- Able to communicate with a range of different professional groups (including clinical and non-clinical)
- Effective team player able to work with people at all levels within the trust
- Ability to convey complex information to colleagues
- Self-motivated but also able to motivate others
- Possess effective listening skills
- Negotiation and influencing skills
- Offers appropriate help and advice with sensitivity
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.
Lung Cancer Support Administrator in Plymouth employer: www.healthjobsuk.com - jobboard
University Hospitals Plymouth NHS Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As part of the largest respiratory department in the South-West Peninsula, the Lung Cancer Support Administrator role provides meaningful opportunities to contribute to patient care while benefiting from a collaborative environment and access to ongoing training and development. Located in Plymouth, employees enjoy a vibrant community with a strong focus on inclusivity and diversity, making it a rewarding place to work.
Contact Detail:
www.healthjobsuk.com - jobboard Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Lung Cancer Support Administrator in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or related fields on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to lung cancer support. We recommend role-playing with a friend to get comfortable discussing your skills and experiences.
✨Tip Number 3
Show your enthusiasm! When you get an interview, let your passion for supporting patients shine through. Share why you want to work in lung cancer support specifically.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Lung Cancer Support Administrator in Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Lung Cancer Support Administrator role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous jobs; explain how your past experiences relate to the responsibilities of this role. Mention any relevant administrative or healthcare experience that demonstrates your ability to manage data and coordinate care effectively.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We want to see your communication skills shine through, so make every word count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at www.healthjobsuk.com - jobboard
✨Know Your Stuff
Familiarise yourself with the lung cancer screening process and the specific duties of the Lung Cancer Support Administrator role. Brush up on medical terminology and the cancer pathways to show you understand the importance of your potential contributions.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated complex information or coordinated between departments, as this will highlight your ability to work in a multidisciplinary environment.
✨Data Accuracy is Key
Emphasise your attention to detail and experience with data entry. Be ready to discuss how you've ensured accuracy in previous roles, especially if you've worked with sensitive information or in a healthcare setting. This will reassure them that you can handle the critical data management aspects of the job.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing urgent referrals or coordinating appointments. Think through potential scenarios and how you'd approach them, demonstrating your problem-solving skills and understanding of patient care protocols.
