At a Glance
- Tasks: Manage paediatric surgical waiting lists and ensure timely patient treatment.
- Company: University Hospitals of Derby and Burton NHS Foundation Trust, a community-focused organisation.
- Benefits: Professional development, employee assistance programme, gym discounts, and more.
- Other info: Join a diverse team committed to inclusion and equal opportunities.
- Why this job: Make a real difference in children's healthcare while developing your skills.
- Qualifications: GCSEs and experience in administrative or patient-facing roles required.
The predicted salary is between 25760 - 27476 £ per year.
University Hospitals of Derby and Burton NHS Foundation Trust – Royal Derby Hospital, Derby. Salary £25,760–£27,476 pro rata per annum. Closing date 01/07/2026 23:59; Interview date 15/07/2026.
As a trusted organisation at the heart of our communities, we recognise the importance of supporting patients and staff to achieve the best health outcomes. Our values of compassion, openness and excellence guide all our work. The role is a key operational position within the Paediatric Waiting List Team, supporting the management of elective surgical pathways and ensuring patients receive timely treatment in line with RTT standards.
Main duties:
- Proactive management of paediatric surgical waiting lists from decision to admit through to treatment.
- Coordinating admissions, booking theatre dates and arranging pre‑operative assessments.
- Co‑liaising with consultants, theatre teams and ward staff to support effective patient flow.
- Monitoring waiting lists, identifying patients approaching RTT targets and escalating capacity issues.
- Handling queries from patients, families and clinical teams professionally and efficiently.
- Accurate data entry into Trust systems such as Lorenzo and ORMIS.
You’ll work collaboratively with colleagues, providing cross‑cover across specialities, and maintain service continuity.
Qualifications:
- GCSE level (or equivalent), including English.
- Demonstrable experience in an administrative or patient‑facing role.
- Experience working within the NHS.
- Understanding of the Patient Access Policy.
- Experience in a supervisory or mentoring role.
Skills and abilities:
- Advanced IT skills, including Microsoft Word and Excel.
- Ability to meet deadlines and plan and organise workload effectively.
- Strong communication, negotiation and organisational skills.
Benefits:
- Professional and leadership development opportunities.
- On‑going support from recruitment to post‑joining.
- Staff benefits such as employee assistance programme, discounted gym membership, onsite fitness classes and car scheme.
Equity, diversity and inclusion:
We are committed to promoting inclusion, equality, diversity and human rights in employment. All individuals are valued and given every opportunity to succeed based on merit. The Trust is a Disability Confident and Armed Forces Confident Employer and offers a Guaranteed Interview Scheme for veterans and candidates with disclosed disabilities.
Application information:
To apply, please follow the link on the recruitment site and register if you do not already have an account. If you require any accessibility assistance, contact the recruitment team at 01332 788466.
EEO statement:
We will provide equal opportunity to all candidates regardless of gender, race, disability, religion, sexual orientation, age or other protected characteristics.
Pathway Coordinator (Waiting List Office) employer: www.healthjobsuk.com - jobboard
At University Hospitals of Derby and Burton NHS Foundation Trust, we pride ourselves on being a compassionate and inclusive employer dedicated to the well-being of our staff and patients. As a Pathway Coordinator in the Waiting List Office, you will benefit from professional development opportunities, a supportive work culture, and access to various employee perks such as discounted gym memberships and fitness classes. Join us in making a meaningful impact in the community while enjoying a fulfilling career in a dynamic healthcare environment.
Contact Details:
www.healthjobsuk.com - jobboard Recruitment Team
