At a Glance
- Tasks: Provide essential admin support and assist patients with their queries.
- Company: Join the Staffordshire Community Secretarial Team at Samuel Johnson Community Hospital.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: Work in a dynamic healthcare setting with potential for career advancement.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Strong communication skills and familiarity with office software are a plus.
The predicted salary is between 29970 - 36483 € per year.
An opportunity within the Staffordshire Community Secretarial Team at Samuel Johnson Community Hospital, with cross-site working at Samuel Johnson and Sir Robert Peel Community Hospitals. The post is available as full-time (37.5 hours/week) or part-time (30 or 22.5 hours/week).
The role provides administrative support to secretarial teams and wider colleagues, answering telephone calls from patients, supporting patients with queries, escalating clinical questions as required, and ensuring letters are sent out on time.
Main Duties of the Job:- Editing and dispatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standard.
- Act as a point of contact for patients and medical staff, ensuring queries are answered with skill, sensitivity and in a courteous and professional manner.
Excellent organisational and communication skills. Ability to work independently and as part of a team. Knowledge of Word, Excel, T-Pro, Lorenzo, Cito and e-mail systems desirable. Comply with strict Trust and Government policies.
Pathway Coordinator/Medical Secretary employer: www.healthjobsuk.com - jobboard
At Samuel Johnson Community Hospital, we pride ourselves on fostering a supportive and collaborative work environment that values the contributions of every team member. Our commitment to employee growth is evident through ongoing training opportunities and a culture that encourages professional development, making it an ideal place for those seeking meaningful and rewarding careers in healthcare. With flexible working options and a focus on patient care, you will find a fulfilling role as a Pathway Coordinator/Medical Secretary within our dedicated community secretarial team.
Contact Detail:
www.healthjobsuk.com - jobboard Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Pathway Coordinator/Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the hospitals you're interested in. They can give you insider info and might even refer you, which can really boost your chances.
✨Tip Number 2
Prepare for those interviews! Research common questions for Pathway Coordinator roles and practice your answers. We want you to showcase your organisational skills and ability to handle patient queries with confidence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive listings that you won’t find elsewhere.
We think you need these skills to ace Pathway Coordinator/Medical Secretary
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Pathway Coordinator/Medical Secretary role. Highlight relevant experience and skills that match the job description, like your organisational and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've handled patient queries or worked in a team, as these are key aspects of the job. Let us know why you’re excited about joining our community!
Showcase Your Tech Skills:Since knowledge of systems like Word, Excel, and T-Pro is desirable, make sure to mention any relevant tech skills you have. If you've used similar systems before, give us the details! We love candidates who are tech-savvy and ready to hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at www.healthjobsuk.com - jobboard
✨Know Your Stuff
Familiarise yourself with the specific duties of a Pathway Coordinator/Medical Secretary. Understand the importance of timely communication and how to handle patient queries effectively. Brush up on your knowledge of relevant software like Word, Excel, and any NHS systems mentioned in the job description.
✨Showcase Your Communication Skills
During the interview, demonstrate your ability to communicate clearly and professionally. You might be asked to role-play a scenario where you handle a patient query, so practice responding to questions with sensitivity and courtesy. This will show that you can manage real-life situations with ease.
✨Highlight Your Organisational Skills
Be prepared to discuss how you prioritise tasks and manage your time effectively. Share examples from previous roles where you successfully juggled multiple responsibilities, especially in a busy environment. This will reassure them that you can handle the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
