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- Tasks: Join our team to support the General Surgery Department with your organisational skills.
- Company: Royal Cornwall Hospitals NHS Trust, a leading provider of healthcare in Cornwall.
- Benefits: Enjoy flexible working, pension options, and a supportive environment.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: GCSEs in English and Maths, plus medical audio typing experience.
- Other info: Be part of a dynamic team in a teaching hospital with growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity for someone to build and develop the administrative team to provide a brilliant service and support the General Surgery Department.
We are seeking a dynamic, well-organised, and pro-active administrator. You will need a working knowledge of all key Royal Cornwall Hospital IT systems and processes.
Main duties of the job
You should possess excellent interpersonal and communication skills, a good eye for detail and be a true team player. The ability to organise and prioritise work under pressure so as to meet strict deadlines is an essential feature of this job and ensure early escalation of any potential problems.
If you enjoy working as part of a dedicated team, have a flexible approach and a professional attitude, and meet the requirements of the person specification we would like to hear from you.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people – a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
It’s established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person specification
Qualifications
- GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
- RSA 2/3 in medical audio typing or equivalent experience.
- ECDL
- NVQ in administration
- AMSPAR/City & Guilds Medical Secretary
Experience
- Previous NHS experience or similar healthcare background
- Use of electronic patient record systems such as the Patient Administration System (PAS) , Maxims
- Ability and expertise in managing own workload
- Experience of Galaxy and RADAR
- Knowledge of medical terminology and or booking experience
Skills/Knowledge
- Proven communication skills.
- Knowledge of medical terminology.
- Understanding of appointment systems.
- Knowledge of hospital activity
Thank you for your application if you have not received a reply within 21 days of the closing date you have been unsuccessful on this occasion. Please be aware that your application and related documents will be retained confidentially for a period of 12 months.
It is vital that you provide full and accurate details of your current immigration status on the application form. To work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require a visa – we may be able to provide sponsorship, but this is not guaranteed.
Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team
We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.
The Royal Cornwall Hospitals Trust is a non-smoking organisation.
Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755
In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority
Royal Cornwall Hospital is an Equal Opportunities employer.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Please be aware we reserve the right to close this vacancy when we have received a sufficient number of applications.
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Medical Secretary/Inpatient Booker employer: www.healthjobsuk.com - jobboard
Contact Detail:
www.healthjobsuk.com - jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary/Inpatient Booker
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Royal Cornwall Hospitals NHS Trust on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to medical administration. Think about how your skills match the job description and be ready to share specific examples.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio with your qualifications, relevant experience, and any certifications. It’ll demonstrate your attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Medical Secretary/Inpatient Booker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Medical Secretary. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your interpersonal skills in your application. Share examples of how you've effectively communicated in previous roles or situations.
Be Detail-Oriented: Pay close attention to detail in your application. Double-check for any typos or errors, as this reflects your ability to maintain accuracy in a busy administrative environment. We want to see that you can organise and prioritise your work!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently. Plus, it’s super easy!
How to prepare for a job interview at www.healthjobsuk.com - jobboard
✨Know Your IT Systems
Familiarise yourself with the key Royal Cornwall Hospital IT systems and processes mentioned in the job description. Being able to discuss your experience with these systems will show that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. Highlighting your interpersonal skills will demonstrate that you can be a true team player in the General Surgery Department.
✨Demonstrate Your Organisational Skills
Think of specific instances where you've successfully organised and prioritised tasks under pressure. Be ready to share how you manage deadlines and escalate potential problems early, as this is crucial for the role.
✨Research the Organisation
Take some time to learn about the Royal Cornwall Hospitals NHS Trust, its values, and recent developments. Showing that you understand their commitment to research and innovation will help you stand out as a candidate who aligns with their mission.