Senior Pharmacy Homecare Administration Assistant in Knowsley

Employer Mersey and West Lancashire Teaching Hospitals NHS Trust Employer type NHS Site Whiston Hospital Town Prescot Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 07/08/2026 23:59

NHS AfC: Band 3

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

Are you looking for an exciting and challenging new role? Are you an enthusiastic and motivated team player who wants to work in a diverse and dynamic department? If this is you why not come and join our Pharmacy Homecare team at Mersey and West Lancashire Teaching Hospitals NHS Trust. We have a great opportunity together to improve outcomes for patients, make better use of all our resources, and ensure our services can be provided on a sustainable basis.

Main duties of the job

• To work closely with the MWL Homecare Pharmacy Team and other members of the pharmacy team to ensure safe and efficient homecare services are maintained.
• To perform routine ordering, dispensing, invoicing and administrative duties for Homecare patients
• To maintain scanned records of prescriptions, certificates of analysis / conformity for unlicensed medicines
• To maintain records in homecare patient database
• To co-operate with all Pharmacy staff in the provision and development of an efficient and effective pharmaceutical service for the patients of Mersey West Lancs NHS Trust.

Base location: Whiston Hospital

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

KEY DUTIES

• To receive clinically-checked homecare prescriptions and to ensure that they are sent to the appropriate homecare supplier in a timely manner.
• To liaise between homecare providers and Trust clinical teams communicating complex information to ensure that patients receive their medication in a timely manner.
• To be responsible for receiving invoices for homecare dispensed items, placing orders for these on the pharmacy computer system and dispense the items using the pharmacy computer system.
• To be responsible for communicating with external suppliers in relation to any invoice discrepancy and to take action to rectify.
• To provide complex information to the finance department in relation to orders placed which may require adjustment.
• To be responsible for maintaining records for scanned homecare prescriptions and unlicensed medication certificates of compliance / conformity.
• To maintain the homecare patient database.
• To assist in the implementation of new technology relevant to homecare.
• To assist in the receipt of prescriptions accurately according to safe working practices.
• To dispense prescriptions accurately according to safe working practices.
• To assist other members of staff in the performance of an efficient and cost effective service.
• To answer phone calls, e-mails and queries from patients, medical staff and all other users of the Trust in relation to homecare services
• To monitor the shared homecare email inbox
• To attend and participate in study days and courses as necessary.
• To participate in the stock control of medicines under the supervision of the dispensary senior and chief technicians.
• To participate in all relevant Saturday, Sunday, evening and bank holiday rotas in response to the changing needs of the Pharmacy service.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• To maintain own continuing Professional development.

ADMINISTRATIVE RESPONSIBILITIES

• To be responsible for the accurate input of data into the pharmacy computer system for all duties requiring its use e.g. labelling, invoicing, ordering and stock control

TEACHING & TRAINING RESPONSIBILITIES

• To assist in the training of ATOs, ATO dispensers, student pharmacy technicians, pre-registration pharmacists, work experience students and other new pharmacy staff.

RESEARCH & AUDIT

• To carry out and assist in audit research projects to improve and develop the service provision

Person specification

Our Values

• We are Kind
• We are Open
• We are Inclusive

Qualifications

• National Level 3 qualification in pharmaceutical science (e.g. customer care, CIPS Foundation) or equivalent experience
• NVQ Level 2 in Pharmaceutical Services or unit accreditation with their specialised area or equivalent
• Good level of functional skills in Maths and English

Experience

• Experience working in Pharmacy
• Able to supervise others effectively and efficiently
• Excellent IT skills covering a range of systems such as Microsoft Office, complex Excel spreadsheets and databases
• Excellent attention to detail and ability to work safely and accurately under pressure
• Experience of working in compliance with Standard Operating Procedures (SOPs) and training others to work under SOPs
• Proven experience of dealing with invoice and order discrepancies
• Experience of clerical / administrative work
• Ability to use a range of prescribing and invoicing methods and electronic document management
• Previous user of JAC or EMIS pharmacy systems
• Experience of working in a pharmacy Homecare environment

Skills

• Ability to liaise effectively with patients, staff and other senior health professionals
• Ability to communicate effectively both verbally and in writing to a range of people
• Advanced keyboard skills for inputting data
• Ability to concentrate for long periods of time and able work under pressure
• Ability to work accurately & efficiently with good attention to detail
• Well-organised with good administrative skills including record keeping
• Self-motivated with the ability to motivate others
• Hardworking with a determination to overcome obstacles and understand the importance and context of the role
• Self-motivated team player with the ability to motivate the team performance to achieve objectives
• Reliable and well organised with good time management skills

Other

• Willingness to travel between sites
• Ability to participate in the departmental rota for late, bank holiday and weekend working
• Supportive of colleagues of all grades

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact [emailprotected]

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.
Certificate of Sponsorship

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.

eVisa Update
For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK.
Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.
Before travelling to the UK, we advise applicants to:

• Understand how to generate an eVisa share code

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

• All employees have the right to request flexible working from day one of employment.
• There is no limit on the number of requests they can make.
• Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Anna Lydon Job title Principal Pharmacist - Medicines Optimisation Email address [emailprotected] Telephone number 01516765558