At a Glance
- Tasks: Support healthcare teams and manage patient records with confidentiality and care.
- Company: Join one of England's largest hospital trusts dedicated to patient care.
- Benefits: Flexible working hours, relocation policy, and a supportive work environment.
- Other info: Great opportunity for career growth in a busy, supportive team.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Basic numeracy and literacy; willingness to work towards NVQ2.
The predicted salary is between 24169 - 25674 £ per year.
Main area: Outpatients Grade Band 2 Contract Permanent: 37.5 hours per week (Access to Records team is open 08:30 to 16:30 Monday to Friday.) Job ref 344-2692DCB Full time Flexible working Band 2
Job overview: Exciting opportunities have arisen within the Access to Health Records team. These 2 roles will be based at the Royal Victoria Hospital, Folkestone. Our team focuses on service delivery and patient care, and we are looking for individuals who are self‑motivated with a genuine desire to deliver gold‑standard care at every level. The successful applicant will join a highly motivated and effective team that prioritises patient care. Access to Health Records team operating hours: 08:30am to 16:30pm, Monday to Friday.
Main duties of the job:
- Support one or more teams (Medical or non‑Medical staff).
- Maintain confidentiality and adhere to strict confidence when dealing with patients, staff and other health service business.
- Carry out all Access to Records duties, ensuring compliance with departmental targets, the Health Records Operational Policy, the Data Protection Act, and the Access to Health Records Act 1990.
- Handle internal and external telephone enquiries.
- Use keyboard and data‑input skills, moderate use of display screen equipment and manual handling of healthcare records.
Working for our organisation: We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700,000 people. The Trust is committed to supporting flexible working to achieve a healthy work/life balance and offers a relocation policy for eligible candidates, parking at Trust sites, and encourages car sharing or public transport. We also operate a no‑smoking policy on all sites and grounds. Our hospitals participate in many clinical research studies and trials, including the Kent and Medway Clinical Trials Unit based at the Queen Elizabeth The Queen Mother Hospital, Margate.
Person specification:
Qualifications and training:- Basic numeracy and literacy.
- Has gained or is willing to work towards NVQ2.
- Ability to communicate clearly, both written and verbally.
- Ability to multi‑task.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy – pays attention to detail.
- Ability to prioritise and organise own workload to meet set deadlines.
- Experience or awareness of a range of office work practices and customer interaction.
- Experience of having been part of a team.
- Use of email including updating calendar and appointments.
- Ability to track information.
- Previous experience working within a busy environment.
- Previous NHS experience.
- Knowledge of the General Data Protection Act 2021 and the Access to Health Records Act 1990.
- Good interpersonal skills and effective communication.
- Upholds and models the Trust Values.
- Must undergo Disclosure and Barring Service check; the role requires a check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment), Order 2020.
- Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974.
- Practices working with children or vulnerable adults require an enhanced check.
- Applicants for roles requiring Skilled Worker sponsorship must meet UK Visas and Immigration eligibility criteria.
Assistant Administrator in Folkestone employer: www.healthjobsuk.com - jobboard
Join our dedicated Access to Health Records team at the Royal Victoria Hospital in Folkestone, where we prioritise patient care and service delivery. As one of the largest hospital trusts in England, we offer a supportive work culture that values flexibility, encourages professional growth, and provides opportunities for involvement in clinical research. Enjoy a healthy work/life balance with our commitment to flexible working hours and a range of employee benefits, including a relocation policy and parking facilities.
Contact Details:
www.healthjobsuk.com - jobboard Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Administrator in Folkestone
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We think you need these skills to ace Assistant Administrator in Folkestone
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at www.healthjobsuk.com - jobboard.
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at www.healthjobsuk.com - jobboard. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at www.healthjobsuk.com - jobboard
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research www.healthjobsuk.com - jobboard’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
