At a Glance
- Tasks: Join our clerical team in Radiology, handling appointment bookings and providing top-notch customer care.
- Company: Epsom and St Helier University Hospitals NHS Trust, where respect and teamwork are key.
- Benefits: Competitive salary, supportive work environment, and full training provided.
- Other info: Full-time role with opportunities for growth and collaboration in a busy hospital setting.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic team.
- Qualifications: Good education, communication skills, and a willingness to learn are essential.
The predicted salary is between 30630 - 32346 £ per year.
At Epsom and St Helier Hospitals, we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
To be part of the clerical team in Radiology, making appointment bookings, and dealing with patients mainly by telephone and sometimes in person. You will be expected to do general reception duties as required. To ensure all patients receive the highest customer care and all staff and patients visiting the radiology department are dealt with professionally. The post holder will be based on the Epsom Hospital site in the Radiology Diagnostic Booking Centre; however, some flexibility is necessary to attend St Helier as and when management requires it. The role is full-time Monday - Friday.
Main duties of the job:
- Carry out administrative and clerical duties in the Radiology department based at Epsom Hospital.
- Appointment bookings and occasional reception duties, dealing with patients both in person and by telephone.
- Excellent communication skills with knowledge of IT and keyboard skills.
- Experience of appointment booking and reception duties is desirable although full training will be given.
- Must be keen to learn, enjoy a challenge and have the ability to work collaboratively in a large team.
Person specification:
- Qualifications: Good level of general education.
- Experience: Ability to communicate effectively with all levels of staff, professionals & patients. Experience of dealing with the public.
- Knowledge: Basic keyboard skills, good organisational skills, ability to work methodically, ability to use own initiative, maintain confidentiality, good telephone manner, experience with Soliton, experience with IPM, ability to work without supervision.
- Personal: Ability to work as part of a team, ability to work under pressure, flexible approach to duties, willing to learn new procedures.
Radiology Admin Assistant in Epsom employer: www.healthjobsuk.com - jobboard
Epsom and St Helier University Hospitals NHS Trust is an exceptional employer that prioritises respect, kindness, and teamwork, creating a supportive work environment for all staff. As a Radiology Admin Assistant at Epsom Hospital, you will benefit from a full-time role with opportunities for professional growth, comprehensive training, and the chance to make a meaningful impact on patient care. Our commitment to employee well-being and development, combined with a collaborative culture, makes ESTH a fantastic place to build your career in healthcare.
Contact Details:
www.healthjobsuk.com - jobboard Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Radiology Admin Assistant in Epsom
✨Tip Number 1
Get to know the company culture! Epsom and St Helier Hospitals value respect, kindness, and teamwork. When you’re preparing for your interview, think about how you can demonstrate these values in your responses.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with patients and staff, it’s crucial to show that you can communicate effectively. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Familiarise yourself with appointment booking systems! If you have experience with Soliton or IPM, great! If not, do a bit of research or find tutorials online. Showing that you’re proactive about learning will impress the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly helps us keep track of candidates. Plus, it shows you’re serious about joining our team at Epsom Hospital!
We think you need these skills to ace Radiology Admin Assistant in Epsom
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you understand what the Radiology Admin Assistant role is all about. Check out the job description and person specification to see what skills and experiences we’re looking for. Tailor your application to show how you fit the bill!
Showcase Your Skills:Highlight your communication and organisational skills in your application. We want to see how you can handle appointment bookings and interact with patients, so give us examples of your experience in these areas. Don’t forget to mention any IT skills you have too!
Be Professional:Since this role involves dealing with patients and staff, it’s important to convey professionalism in your application. Use a clear and polite tone, and make sure there are no typos or errors. First impressions count, so let’s make it a good one!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at www.healthjobsuk.com - jobboard
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description for the Radiology Admin Assistant position. Familiarise yourself with the key responsibilities like appointment bookings and reception duties. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves dealing with patients and staff, it’s crucial to highlight your communication abilities. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will show that you can handle the demands of the job.
✨Demonstrate Team Spirit
Epsom and St Helier Hospitals value teamwork highly. Be ready to discuss your experiences working collaboratively in a team. Share specific instances where you contributed to a team goal or helped a colleague, as this will resonate well with their values.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
