At a Glance
- Tasks: Lead the Booking Office Team to ensure smooth outpatient clinic operations.
- Company: Join Cwm Taf Morgannwg University Health Board, a key player in the NHS.
- Benefits: Enjoy a competitive salary, generous leave, flexible work, and a strong pension.
- Other info: Opportunities for ongoing learning and professional development await you.
- Why this job: Make a difference in healthcare while developing your career in a supportive environment.
- Qualifications: Strong communication, customer care skills, and experience in team management.
The predicted salary is between 28819 - 31626 € per year.
Main area: Medical Records
Grade: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday - Friday 08:30 - 17:00, some evening and weekend work may be required)
Employer: Cwm Taf Morgannwg University Health Board
Site: Princess of Wales Hospital, Town: Bridgend
Salary: £28,819 - £31,626 per annum
Closing: 25/05/2026 23:59
Main duties of the job:
- Ensure the Booking Office Team provides a full appointment and reception service for Outpatient Clinics.
- Ensure the day to day organisation of outpatient clinics.
- Ensure there is a well‑trained workforce.
- Support the Medical Records Manager and Deputy Manager.
- Excellent keyboard, customer care and communication skills are required for this role.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. While the candidate does not need fluency, speaking and listening skills at Level 3 (equivalent to CEFR B2) or above are considered an advantage when short‑listing.
Core Values:
- We listen, learn, and improve
- We treat everyone with respect
- We work together as one team
CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
Detailed job description and main responsibilities: You will find a full job description and person specification attached within the supporting documents or please click "apply now" to view in Trac.
Departmental Supervisor, Medical Records Booking Officer employer: www.healthjobsuk.com - jobboard
Cwm Taf Morgannwg University Health Board is an exceptional employer, offering a supportive work culture that prioritises respect and teamwork. Employees benefit from a comprehensive pension scheme, generous leave, and flexible working arrangements, alongside ample opportunities for career growth and continuous professional development. Working at the Princess of Wales Hospital in Bridgend not only allows you to contribute to meaningful healthcare services but also provides a vibrant community environment that fosters both personal and professional fulfilment.
Contact Detail:
www.healthjobsuk.com - jobboard Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Departmental Supervisor, Medical Records Booking Officer
✨Tip Number 1
Network like a pro! Reach out to current employees at Cwm Taf Morgannwg University Health Board on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to medical records and customer care. We can role-play with a friend or use online resources to boost our confidence and nail those responses.
✨Tip Number 3
Showcase your skills! Bring examples of how you've excelled in previous roles, especially in organisation and team management. We want to demonstrate that we can lead the Booking Office Team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace Departmental Supervisor, Medical Records Booking Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background fits with the role of Departmental Supervisor, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Medical Records Booking Officer position. Be sure to mention your customer care skills and any experience in managing teams or clinics.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you have all the latest info about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at www.healthjobsuk.com - jobboard
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Departmental Supervisor and Medical Records Booking Officer. Familiarise yourself with the job description and think about how your skills align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve resolved conflicts or provided exceptional customer service. Practising these scenarios will help you articulate your experiences clearly during the interview.
✨Demonstrate Teamwork
This role requires working closely with a team, so be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to a team’s success or supported colleagues. Highlighting your ability to work as part of a team will resonate well with the interviewers.
✨Prepare for Welsh Language Questions
While fluency isn't required, having some Welsh language skills can give you an edge. Brush up on basic phrases or relevant terminology related to the medical field. If you can demonstrate even a little proficiency, it shows your willingness to engage with the local community and enhances your candidacy.
