Contract Manager (Cyber Security)

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it. We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the city. We cover an area of 620sq miles and have more than 8,000 people who work or volunteer for us – rising to 10,000 when including bank staff and students. We answer around two million 999 calls a year and our crews attend more than 3000 emergencies a day. Our 24-hour 111 integrated urgent care services London answer around two million calls a year. We play a leading role in integrating access to emergency and urgent care in the capital and are striving to ensure patients receive the right response, in the right place, at the right time.

This is a new role for the London Ambulance Service, which recognises that the Trust needs to build capacity and capability to develop and deliver effective contract management assurance including supplier assurance in relation to data protection, information governance and cyber security. The post-holder will lead and support the development of robust and secure cyber supply chain and contract management practices, ensuring that suppliers operate to appropriate security and develop robust governance standards.

Main duties of the job:

• Develop and embed standard approaches and best practice principles to contract management, supplier assurance, and data and cyber risk oversight across the Trust.
• Work closely with Procurement, IT Risk, Governance and Cyber colleagues to ensure that contractual arrangements support business continuity and minimise risk from third-party systems or data handling.
• Implement, own and manage a Cyber Security Contract Management strategy for key contracts.

Experience:

• In depth understanding of contract law & application of contract terms.
• In depth understanding of UK regulatory framework for cyber security and data protection.
• Knowledge of Contract management lifecycle (public sector).
• Project Management within Procurement Programmes or Projects.
• Exceptional organisation and planning skills.
• Ability to organise self and others to prioritise work effectively and meet deadlines.
• Supplier Performance management of strategic contracts including KPI analysis.
• Experience of developing and maintaining a regular presence with stakeholders.
• Documentation and report writing.
• Advanced keyboard skills including Excel and Visual Basic for Applications.
• Experience maintaining supplier records in risk management or GRC tools.
• Experience conducting supplier due diligence, risk assessments, or audits.
• Proven experience of leading complex and/or high value procurement activity on time and within budget.
• Knowledge of relevant standards and frameworks, such as ISO 27001, NCSC guidance, Cyber Essentials, or NHS-specific cyber standards.
• Proven experience in cyber security governance, risk management, or compliance within a large organisation.

Qualifications, Accreditations, Education:

• Educated to degree-level qualification or equivalent level of relevant experience in a similar role.
• Post graduate qualification and/or training and CPD or equivalent experience.
• Chartered Institute of Procurement and Supply (CIPS) qualification or equivalent Contract Management qualifications.
• GRC Professional Certification or relevant experience in a similar role.

Knowledge and Skills:

• Proven ability to negotiate large value contracts and strong financial acumen.
• Strong relationship management skills both with internal stakeholders and external suppliers.
• Excellent project management skills preferably in a Project / Programme Management Office (PRINCE2).
• Reporting design and creation.
• Able to exercise judgement and analytical skills in relation to planning and subsequent delivery.
• Experience of driving change at different levels.
• Proven capabilities in process / problem analysis, challenging existing thinking and generating improvements and solutions.
• Excellent presentation skills with the ability to engage and influence diverse audiences.
• Highly effective communication skills – must be able to articulate complex technical issues to a wide range of recipients.
• Aware of audit and risk management processes.
• Proficient in using Procurement and Contract Management IT systems.
• Able to carry out analysis or investigation on behalf of the Procurement department.
• Demonstrate an understanding of NHS procurement processes, systems and regulations.
• Strong understanding of cyber security principles, risk management, and governance frameworks.

The London Ambulance Service NHS Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.