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- Tasks: Support the Cardiology team with administrative tasks and patient queries.
- Company: Join the NHS at York and Scarborough Teaching Hospitals Trust.
- Benefits: Enjoy generous holidays, NHS pension, and a supportive work environment.
- Other info: Flexible hours and opportunities for personal growth in a diverse workplace.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: GCSE English and customer service training required; audio-typing skills preferred.
The predicted salary is between 25760 - 27476 £ per year.
Main area: Administration
Grade: Band 3
Contract: Permanent
Hours: Part time - 28 hours per week (Working days are Monday, Tuesday, Thursday and Friday)
Job ref: 419-7743553-AMS-MF
Employer: York and Scarborough Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: Scarborough Hospital
Town: Scarborough
Salary: £25,760 - £27,476 pro rata
Salary period: Yearly
Closing: 20/05/2026 23:59
Job overview: We are recruiting for a part time Assistant Medical Secretary, to join the Secretarial Team within the Cardiology Department, based at Scarborough Hospital. You will provide support to the Medical Secretaries and their Consultant Teams. Excellent administration/secretarial skills and audio-typing experience/qualifications are required, as well as a good understanding of customer relations. You will be required to deal with queries from patients, Consultants and GPs.
Main duties of the job:
- Typing clinical and administrative letters
- Answering telephone enquiries and dealing with patient queries
- Covering the Medical Secretaries during periods of absence
- Multi-disciplinary team meeting work
The successful candidates will be required to have good organisational skills, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.
Working for our organisation: We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k)
- A variety of different types of paid and unpaid leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone.
Qualifications:
- GCSE English Language, Grade C or above (or equivalent)
- Qualification or appropriate training in customer service
Experience:
- Experience of using a variety of IT applications, including Microsoft Office
- Experience of working in a customer focused environment
- NHS experience
Skills:
- Proficient audio typist with the ability to accurately transcribe complex audio tapes
- Effective communication skills, verbal and written
- Ability to cope with distressing and emotional situations
- High level of interpersonal skills, including sensitivity, diplomacy and empathy
- Excellent organisational skills
- Ability to assimilate new practices and knowledge
- Ability to be flexible and to adapt to new demands
- Ability to get on well with members of a team
- Ability to exercise judgement and resolve problems
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks: Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment.
Employee Assistance Programme (EAP): All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Assistant Medical Secretary employer: www.healthjobsuk.com - jobboard
Contact Detail:
www.healthjobsuk.com - jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working at York and Scarborough Teaching Hospitals. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your audio-typing skills and customer service knowledge. Be ready to showcase how you can handle patient queries with empathy and professionalism.
✨Tip Number 3
Show off your organisational skills! Think of examples where you've successfully managed multiple tasks or prioritised effectively in a busy environment. This will resonate well with the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at the NHS.
We think you need these skills to ace Assistant Medical Secretary
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Assistant Medical Secretary role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills: Don’t hold back on showcasing your administration and audio-typing skills! Provide specific examples of your experience in these areas, as they’re crucial for this position. We want to see how you can contribute to our team!
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your application well, making it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at www.healthjobsuk.com - jobboard
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Medical Secretary. Brush up on your audio-typing skills and be ready to discuss your experience with administrative tasks and customer service. Familiarise yourself with common medical terminology as well!
✨Showcase Your Organisational Skills
During the interview, highlight your ability to manage time and prioritise tasks effectively. Prepare examples from your past experiences where you successfully handled a busy workload or resolved conflicts in a team setting.
✨Emphasise Your Communication Skills
As you'll be dealing with patients, consultants, and GPs, it's crucial to demonstrate your effective communication skills. Be prepared to discuss how you've handled difficult conversations or provided excellent customer service in previous roles.
✨Align with Their Values
The employer values kindness, openness, and excellence. Think of specific examples that reflect these values in your work ethic. Show them that you not only fit the job description but also their organisational culture.