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For Companies At a Glance
- Tasks: Provide excellent customer service and manage stock levels in a vibrant retail environment.
- Company: Join SPAR, a leading convenience store chain with over 160 locations in the north of England.
- Benefits: Enjoy a competitive salary, staff discounts, and opportunities for apprenticeships and training.
- Why this job: Be part of a supportive team that values your growth and offers a rewarding work experience.
- Qualifications: No prior experience needed; just bring your passion for customer service and reliability!
- Other info: Receive a loyalty award and access to a 24/7 helpline for support through Grocery Aid.
Role overview
SPAR Retail Assistant
Contract Type: Permanent
Hours of work: 24 hours per week
Location: SPAR West Auckland, Station Road, West Auckland, Bishop Auckland, Durham, DL14 9HA
Salary: Competitive
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and
are proud to offer our customers a modern and convenient shopping experience.
Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We
understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
As a Retail Assistant you will be at the forefront of providing amazing service to our customers! You will have the opportunity
to work with an amazing team and take advantage of development opportunities through apprenticeships and in house training.
Here’s What You Can Expect to be Doing
* Maximise sales by delivering excellent customer service.
* Controlling costs and waste
* Till operation and cash handling
* Controlling and replenishing stock levels
* Maintaining security within the store according to Company procedures
A Few Things About You
We need individuals who are reliable, hardworking and passionate about customer service! We will offer full training so don\’t
worry if this is your first job in retail. We will also support you in any way we can if you want to take advantage of the
development and progression opportunities we can offer you.
Why choose us?
Loyalty Award – You are the most important part of our business and the relationships you build with our customers is what makes
us special. As a new store colleague, you will receive an additional £0.45 per hour which will paid to you in a lump sum on the
pay day after your anniversary date.
Apprenticeships and further training – We believe in investing in our colleagues and that is why you will have ample opportunity
to gain relevant qualifications and progress within the business.
Staff Discount – We want to make a difference where we can, that is why you will receive a current store discount of 20%.
Learning and Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.
Grocery Aid – We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free,
independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it
across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit
their applications promptly to avoid disappointment.
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SPAR West Auckland - Retail Assistant employer: www.findapprenticeship.service.gov.uk - Jobboard
Contact Detail:
www.findapprenticeship.service.gov.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPAR West Auckland - Retail Assistant
✨Tip Number 1
Familiarise yourself with SPAR's values and customer service philosophy. Understanding what makes their shopping experience unique will help you connect with the team during your interview.
✨Tip Number 2
Show enthusiasm for working in a team environment. Retail is all about collaboration, so be ready to share examples of how you've successfully worked with others in the past.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond to help a customer, as this will demonstrate your passion for providing excellent service.
✨Tip Number 4
Research the local community around West Auckland. Being knowledgeable about the area can show your commitment to serving the customers and understanding their needs.
We think you need these skills to ace SPAR West Auckland - Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and include any specific achievements that demonstrate your ability to maximise sales and provide excellent service.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working at SPAR. Mention any previous experience in retail and how you can contribute to the team. Be sure to convey your reliability and willingness to learn.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at www.findapprenticeship.service.gov.uk - Jobboard
✨Show Your Passion for Customer Service
As a Retail Assistant, your primary role will be to provide excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous jobs or volunteer work.
✨Demonstrate Team Spirit
Working well with others is crucial in a retail environment. Highlight any experiences where you collaborated with a team to achieve a goal or improve service. This shows that you're not just focused on individual success but also on contributing to the team's performance.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Retail Assistant at SPAR. Be ready to discuss how you would handle tasks like stock replenishment, till operation, and maintaining store security. This shows that you're serious about the position and understand what it entails.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training opportunities available or how the team measures success in customer service. It demonstrates your interest in the role and helps you assess if the company is the right fit for you.
