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- Tasks: Lead a team to deliver exceptional service and ensure smooth restaurant operations.
- Company: Franco Manca is a beloved UK pizza brand known for its authentic sourdough pizzas and community spirit.
- Benefits: Enjoy free pizzas, a personalised training programme, 28 days holiday, and staff discounts.
- Why this job: Join a passionate team, grow your career, and be part of a movement that values quality and community.
- Qualifications: Previous supervisory experience in hospitality, strong leadership skills, and a love for Italian food.
- Other info: Flexible hours required; opportunities for growth across the UK.
The predicted salary is between 24000 - 36000 £ per year.
About Us:
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You\’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
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Restaurant Supervisor employer: www.findapprenticeship.service.gov.uk - Jobboard
Contact Detail:
www.findapprenticeship.service.gov.uk - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with Franco Manca's menu and values. Understanding their passion for authentic Italian food and their commitment to quality will help you connect with the team during interviews and show that you're genuinely interested in the brand.
✨Tip Number 2
Highlight your leadership experience in hospitality settings. Be ready to share specific examples of how you've motivated teams or improved service standards in previous roles, as this will demonstrate your capability to lead at Franco Manca.
✨Tip Number 3
Prepare to discuss how you handle customer feedback and resolve issues. Franco Manca values exceptional customer service, so showcasing your problem-solving skills and ability to maintain customer satisfaction will set you apart.
✨Tip Number 4
Be flexible and ready to discuss your availability. Since the role requires working evenings, weekends, and holidays, showing that you're adaptable and willing to meet these demands will make you a more attractive candidate.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Franco Manca's values and mission. Highlight your passion for authentic Italian food and community in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects your previous experience in a supervisory or team leader role within a hospitality setting. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to the responsibilities listed, such as handling customer feedback or managing stock levels.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a supervisory role.
How to prepare for a job interview at www.findapprenticeship.service.gov.uk - Jobboard
✨Show Your Passion for Food
Make sure to express your love for Italian cuisine and the art of pizza-making. Share any personal experiences or stories that highlight your enthusiasm for great food, as this aligns with Franco Manca's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team or resolved conflicts, showcasing your ability to inspire others.
✨Understand Customer Service Excellence
Be ready to discuss what exceptional customer service means to you. Think of instances where you went above and beyond for a guest, as Franco Manca prioritises creating memorable experiences for their customers.
✨Familiarise Yourself with Health and Safety Standards
Brush up on food hygiene regulations and health and safety practices relevant to the restaurant industry. Being knowledgeable in these areas will demonstrate your commitment to maintaining high standards in the workplace.
